{"id":10666,"date":"2020-03-02T15:39:41","date_gmt":"2020-03-02T20:39:41","guid":{"rendered":"https:\/\/blog.brainstation.io\/?p=10666"},"modified":"2020-05-20T18:06:17","modified_gmt":"2020-05-20T22:06:17","slug":"using-ux-design-to-start-and-grow-a-business","status":"publish","type":"post","link":"https:\/\/brainstation.io\/blog\/using-ux-design-to-start-and-grow-a-business","title":{"rendered":"Using UX to Start (and Grow) a Business"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">UX design translates to much more than just the online experience. Companies like Pepsi, Nike, and Ford <\/span><a href=\"https:\/\/brainstation.io\/blog\/how-5-ceos-used-design-thinking-to-transform-their-companies\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">use design thinking<\/span><\/a><span style=\"font-weight: 400;\"> to improve product creation, imagine new ways to interact with customers, and more. Likewise, industries like hospitality, retail, and banking have been\u00a0<\/span><a href=\"https:\/\/brainstation.io\/blog\/five-industries-that-have-been-lifted-by-design-thinking\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">lifted by design thinking<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We spoke with James Choi, an alumni of the\u00a0<a href=\"https:\/\/brainstation.io\/course\/online\/user-experience-design?utm_source=BSTNblog&amp;utm_medium=blog_corduroiClub&amp;utm_campaign=course_UXcertificate\" target=\"_blank\" rel=\"noopener noreferrer\">UX Design Certificate Course<\/a>, to learn more about how he used design and user research to build out his business, corduroi club, a retail company that offers simple high-quality apparel and accessories.\u00a0<\/span><\/p>\n<div class=\"lead-grid-container\">\n<div class=\"lead__card\">\n<div class=\"lead__image\"><img decoding=\"async\" class=\"hide--mobile\" src=\"https:\/\/brainstation.io\/blog\/wp-content\/uploads\/2020\/03\/Design3.jpg\" alt=\"Icon\" \/><\/div>\n<div class=\"lead__content\">\n<p id=\"lead__heading\" class=\"heading--4\">Become a UX Designer in just 12 weeks!<\/p>\n<p class=\"lead__description\">BrainStation&#8217;s <a href=\"https:\/\/brainstation.io\/course\/online\/remote-user-experience-design-bootcamp?utm_source=Blog&amp;utm_medium=BlogPost&amp;utm_campaign=blogLead\" target=\"_blank\" rel=\"noopener noreferrer\">User Experience Diploma Program<\/a> is a full-time, 12-week program that equips professionals with the skills and experience to start a new career in design.<\/p>\n<p id=\"lead__button--margin\"><a id=\"lead__button--hover\" class=\"lead__button\" href=\"https:\/\/brainstation.io\/book-call\/remote-user-experience-design-bootcamp?utm_source=Blog&amp;utm_medium=BlogPost&amp;utm_campaign=blogLead\" target=\"_blank\" rel=\"noopener noreferrer\">Speak to a Learning Advisor<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<p><a href=\"https:\/\/brainstation.io\/blog\/wp-content\/uploads\/2020\/03\/profile.jpg\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"1024\" class=\"alignright wp-image-10667\" src=\"https:\/\/brainstation.io\/blog\/wp-content\/uploads\/2020\/03\/profile-1024x1024.jpg\" alt=\"Headshot of James Choi, founder of corduroi club\" srcset=\"https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/profile-1024x1024.jpg 1024w, https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/profile-150x150.jpg 150w, https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/profile-300x300.jpg 300w, https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/profile-768x768.jpg 768w, https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/profile-109x109.jpg 109w, https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/profile-100x100.jpg 100w, https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/profile-960x960.jpg 960w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<h3><b>How did you break into the fashion industry?\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">I launched <\/span><a href=\"https:\/\/corduroiclub.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">corduroi club<\/span><\/a><span style=\"font-weight: 400;\"> in 2015, the concept of the brand is to focus on excellence. My goal for the company is to create quality products in limited quantities. I grew up with many talented, creative friends, and I hope to create a collaborative platform that constantly goes back and forth between new ideas and products. Over the past few years of running corduroi club, I have been fortunate to meet many like-minded creatives, artists, photographers, and brand owners from all over the globe that I would\u2019ve never met otherwise. It opened up many doors for me when I decided to take the risk, put out my idea, and watch it grow little by little.\u00a0<\/span><\/p>\n<h3><b>How did you discover the demand for affordable, high-quality T-shirts?\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Initially, I was searching for quality T-shirts for myself. After researching and talking with people, I realized there is a potential market for mid-range quality T-shirts in North America. It really started off with a passion to find something that I love, which eventually led to researching production, finding a manufacturer, and next thing I know, I am setting up a business meeting and starting a clothing brand!\u00a0\u00a0<\/span><\/p>\n<h3><b>What inspired your branding and aesthetic?\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">corduroi club\u2019s aesthetic is really just a natural expression of my upbringing. It is a collage of all the things I\u2019ve immersed myself in over the years: growing up in Hong Kong and Vancouver; reading Japanese magazines from early 2000s; studying jazz music in university &#8212; and placing all of those elements together into one project.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I realized a lot of my inspiration comes from my fascination for street culture and design. You look at cities like Tokyo, Vancouver, and New York for example, how each of those cities have a certain atmosphere and feeling: the way people talk, the architecture, the sounds. All of these unique cultural expressions are what inspires me when I think in terms of branding and identity. With corduroi club, I hope to use these white T-shirts as a blank canvas to unravel the personality and individuality of each person wearing these simple quality garments. It\u2019s an idea I am always thinking about and experimenting with: to create products that users can wear in their own style and expression.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/brainstation.io\/blog\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-02-at-3.05.58-PM.png\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-10668 size-large\" src=\"https:\/\/brainstation.io\/blog\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-02-at-3.05.58-PM-1024x576.png\" alt=\"Corduori clubs' first pop up shop at SORT in Kitsilano, Vancouver. Photo fo window display with shirts, plants and other accessories \" width=\"1024\" height=\"576\" srcset=\"https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-02-at-3.05.58-PM-1024x576.png 1024w, https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-02-at-3.05.58-PM-300x169.png 300w, https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-02-at-3.05.58-PM-768x432.png 768w, https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-02-at-3.05.58-PM-960x540.png 960w, https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-02-at-3.05.58-PM.png 1958w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<h3><strong>At one point, you opened a temporary storefront for your T-Shirts. Why did you think it was important to have a Pop-up store?\u00a0<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Yes, thankfully my friends own a design studio and storefront in Kitsilano called SORT. I think it is always important to showcase the products in a physical space and allow customers to experience the products in person. I love meeting customers and interacting with them; I think it is a good way for me to receive feedback on how customers feel about the brand and how it is received.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a startup brand, I think it is special for me to discover who the early customers are and to be able to connect with them directly as friends. Their support is what encourages me to keep going and it has been a rewarding experience to see the brand and the customer base grow over the years.\u00a0<\/span><\/p>\n<div class=\"lead-grid-container\">\n<div class=\"lead__card\">\n<div class=\"lead__image\"><img decoding=\"async\" class=\"hide--mobile\" src=\"https:\/\/brainstation.io\/blog\/wp-content\/uploads\/2020\/03\/Design3.jpg\" alt=\"Icon\" \/><\/div>\n<div class=\"lead__content\">\n<p id=\"lead__heading\" class=\"heading--4\">Learn design skills to boost your career \u2013 from home!<\/p>\n<p class=\"lead__description\">BrainStation offers <a href=\"https:\/\/brainstation.io\/online-live?utm_source=Blog&amp;utm_medium=BlogPost&amp;utm_campaign=blogLead\" target=\"_blank\" rel=\"noopener noreferrer\">Online Live Certificate Courses<\/a> in UX design, UI design, and design thinking. Attend live classes and interact with peers and expert Instructors from anywhere in the world.<\/p>\n<p id=\"lead__button--margin\"><a id=\"lead__button--hover\" class=\"lead__button\" href=\"https:\/\/brainstation.io\/book-call?utm_source=Blog&amp;utm_medium=BlogPost&amp;utm_campaign=blogLead\" target=\"_blank\" rel=\"noopener noreferrer\">Speak to a Learning Advisor<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<h3>What made you decide to take a UX Certificate Course?<\/h3>\n<p><span style=\"font-weight: 400;\">In the last year or so, I became very interested in the tech industry because a lot of my friends are programmers and designers. I realized the importance of UX design as a universal skill and how it aligns with the things that I do: designing business solutions (products) that ultimately help people solve problems and improve their daily experiences.\u00a0<\/span><\/p>\n<h3><b>What are some key lessons you learned from BrainStation that helped you design your brand and product?\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Some of the important skills I learned from the program are design thinking, user empathy, and understanding the importance of user-centric designs. Design thinking was a big one for me. When studying music, I was trained to practice and practice until I could play the drums better and faster, kind of like exercising and building muscles. But, it never really taught me to ask why, or how I should approach a problem when I am stuck. Starting a business can be really tough when everything begins with a trial and error process. I learned a lot from my mistakes and if I had learned about design thinking earlier on, it would\u2019ve helped me strategize and plan ahead to create more optimal business decisions that would have saved time and money.<\/span><\/p>\n<p><a href=\"https:\/\/brainstation.io\/blog\/wp-content\/uploads\/2020\/03\/R0003600.jpg\"><img decoding=\"async\" loading=\"lazy\" width=\"819\" height=\"1024\" class=\"size-large wp-image-10685 alignright\" src=\"https:\/\/brainstation.io\/blog\/wp-content\/uploads\/2020\/03\/R0003600-819x1024.jpg\" alt=\"\" srcset=\"https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/R0003600-819x1024.jpg 819w, https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/R0003600-240x300.jpg 240w, https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/R0003600-768x960.jpg 768w, https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/R0003600-960x1200.jpg 960w, https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/R0003600.jpg 1855w\" sizes=\"(max-width: 819px) 100vw, 819px\" \/><\/a><\/p>\n<h3><b>What do you do to stay creative in your spare time?\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In my spare time, I usually read design articles on tech websites to keep up with the industry. I also love to research vintage clothing, watch skateboard videos, and read about Bauhaus designers and their approach.<\/span><\/p>\n<h3><b>The UX Course teaches students to use a User Journey Map to organize ideas and plot research. How did you adapt this method from your UX training into planning your retail products?\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">One of the key insights I discovered through my <\/span><a href=\"https:\/\/www.jameschoi.design\/corduroiclub\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">User Journey Map<\/span><\/a><span style=\"font-weight: 400;\"> was understanding to address the moments when customers experience doubts during the shopping experience. Often, they are doubtful when they are unsure about their size, which is a common problem for online shopping. I try to alleviate those doubts by providing measurements of the shirts and reference photos on social media to show how the product fits on different body types.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/brainstation.io\/blog\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-02-at-3.05.15-PM.png\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-10670 size-large\" src=\"https:\/\/brainstation.io\/blog\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-02-at-3.05.15-PM-1024x594.png\" alt=\"user journey map showing customer pain points\" width=\"1024\" height=\"594\" srcset=\"https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-02-at-3.05.15-PM-1024x594.png 1024w, https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-02-at-3.05.15-PM-300x174.png 300w, https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-02-at-3.05.15-PM-768x445.png 768w, https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-02-at-3.05.15-PM-960x556.png 960w, https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2020\/03\/Screen-Shot-2020-03-02-at-3.05.15-PM.png 1960w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<h3><b>Do you think you\u2019ll expand beyond the T-shirt space in the future? If so, will you follow the same process?\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Definitely, I still see corduroi club at it\u2019s beginning stage and there are still so many projects I want to explore in the future. I am so glad and thankful for the strong support from customers all over the world. They really encourage me to move forward and continue to expand the label.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I remember one time my friend took a photo of a guy wearing a corduroi club tote bag at a concert in Tokyo, it was an incredible moment for me! I think the process is always refining and I am always learning new information about design and growing a business. I am always trying new things and I am excited to apply the things I have learned from BrainStation to grow the brand as well as my UX career in the tech industry.\u00a0<\/span><\/p>\n<p>&#8212;<\/p>\n<p><em><span style=\"font-weight: 400;\">Take a look at our\u00a0<a href=\"https:\/\/brainstation.io\/course\/online\/user-experience-design?utm_source=BSTNblog&amp;utm_medium=blog_corduroiClub&amp;utm_campaign=course_UXcertificate\" target=\"_blank\" rel=\"noopener noreferrer\">UX Design Certificate Course<\/a>.<\/span><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We spoke with James Choi to learn more about how he used UX design to build out his retail company, Corduroi Club.<\/p>\n","protected":false},"author":7,"featured_media":10672,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[303,138,157],"tags":[111,1233,960,73,980,631,112],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin 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