{"id":7494,"date":"2018-09-18T10:41:26","date_gmt":"2018-09-18T14:41:26","guid":{"rendered":"https:\/\/blog.brainstation.io\/?p=7494"},"modified":"2018-09-18T12:04:24","modified_gmt":"2018-09-18T16:04:24","slug":"how-digital-skills-training-is-transforming-the-non-profit-sector","status":"publish","type":"post","link":"https:\/\/brainstation.io\/blog\/how-digital-skills-training-is-transforming-the-non-profit-sector","title":{"rendered":"How Digital Skills Training is Transforming the Non-Profit Sector"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">For many non-profits, old-school fundraising methods have gone the way of the horse and buggy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Increasingly, charities and advocacy groups are turning to digital initiatives to connect with supporters and raise cash for a cause \u2014 because that\u2019s where the eyeballs are.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Take GoFundMe, for example: The social fundraising platform has raised a staggering $5 billion for different causes since 2010, thanks to a growing community of more than 50 million online donors who can share causes close to their heart on social media.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Then there\u2019s child sponsorship charity World Vision, which engages sponsors around the world through the social media hashtag #whyisponsor, and the Make-a-Wish Foundation, which tugs on the heartstrings of donors around the world through impactful online videos <\/span><a href=\"https:\/\/www.youtube.com\/watch?v=P9Q8Ed8IjVg\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">like this<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So how can organizations start tapping into the digital sphere?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">According to Colin Smith, a digital writer and content strategist in the non-profit sector, it\u2019s all about staying current with your skill set and brushing up on the latest tech trends.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Smith is doing so by taking several courses \u2014 Design Thinking Training and Part-time User Experience Design \u2014 through BrainStation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">His goal? \u201cMaking it as easy as possible for people to donate online,\u201d he says.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Alongside a growing digital team that recently brought web development in-house, Smith is hoping to learn more about how user research and design can improve someone\u2019s experience online \u2014 and in turn boost donations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">His organization uses a number of digital marketing channels \u2014 including e-mail, search engine optimization, content marketing, and conversion rate optimization \u2014 to meet their fundraising goals. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">And because there\u2019s now an in-house development team, Smith works closely with UX researchers, designers, and developers while he\u2019s developing content and website copy.<\/span><\/p>\n<div id=\"attachment_7495\" style=\"width: 416px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-7495\" decoding=\"async\" loading=\"lazy\" class=\"wp-image-7495\" src=\"https:\/\/d1jxdyr49kipv5.cloudfront.net\/prod\/wp-content\/uploads\/2018\/09\/P9030144_ColinSmithPortrait_2018Sept-1024x851.jpg\" alt=\"non-profit sector\" width=\"406\" height=\"337\" srcset=\"https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2018\/09\/P9030144_ColinSmithPortrait_2018Sept-1024x851.jpg 1024w, https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2018\/09\/P9030144_ColinSmithPortrait_2018Sept-300x249.jpg 300w, https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2018\/09\/P9030144_ColinSmithPortrait_2018Sept-768x638.jpg 768w, https:\/\/d2re7sjnpekmig.cloudfront.net\/prod\/wp-content\/uploads\/2018\/09\/P9030144_ColinSmithPortrait_2018Sept-960x798.jpg 960w\" sizes=\"(max-width: 406px) 100vw, 406px\" \/><p id=\"caption-attachment-7495\" class=\"wp-caption-text\"><em>Colin Smith is a digital writer and content strategist in the non-profit sector.<\/em><\/p><\/div>\n<p><span style=\"font-weight: 400;\">\u201cI also play a hand in designing site architecture, mapping user journeys and conducting site audits,\u201d Smith says. \u201cOverall, our team is especially skilled at deploying tests in a variety of channels to test our hypotheses and ensure we&#8217;re finding ways to improve our online success.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In-house web teams are increasingly common in the non-profit sector, he adds, which makes it more important for colleagues to speak the same language and have a solid understanding of the connection between content, design, and user experience. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8220;When you have an in-house team, you get a closer connection to the charity itself,\u201d Smith says. \u201cA lot of non-profits and charities are recognizing the need to have great content online, social media engagement, and long-form content.&#8221;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But there are challenges that come with this digital transition. As a <\/span><a href=\"https:\/\/www.forbes.com\/sites\/forbescommunicationscouncil\/2017\/09\/27\/five-cultural-challenges-nonprofits-face-with-digital-fundraising\/#5d952d5529b9\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">2017 Forbes article notes<\/span><\/a><span style=\"font-weight: 400;\">, many non-profits have small staff sizes and smaller budgets than the private sector. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">On top of that, \u201cthe most senior-level employees and decision makers have little to no knowledge of digital marketing and fundraising\u201d because many of them were raised in the direct-mail world and \u201cdon&#8217;t understand the technologies and intricacies involved in pulling off a digital program,\u201d the article continues.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The non-profit sector isn\u2019t known for being particularly innovative or open to change, echoes Suzanne Laporte, president of <\/span><a href=\"http:\/\/compassprobono.org\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Compass<\/span><\/a><span style=\"font-weight: 400;\">, a nonprofit that provides other nonprofits with pro bono strategic consulting services, in an <\/span><a href=\"https:\/\/insights.som.yale.edu\/insights\/can-technology-transform-the-nonprofit-sector\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">interview with Yale Insights<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cOrganizations are focused on their mission\u2014feeding people or educating people or helping the disabled,\u201d she says. \u201cThey\u2019re not spending time thinking about how to increase their margins or bringing in more business the way that a startup or any for-profit company would.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Still, more non-profits are making digital strides by taking cues from media outlets, according to Smith. Infographics, video content, social media \u2014 they\u2019re all avenues to engage with the public, improve a charity\u2019s authority on certain topics, and boost search rankings.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8220;We&#8217;re looking to find ways where we can be authentic,\u201d Smith says. \u201cAnd being authentic online, in a digital space, means being really great at telling stories.&#8221;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For Smith, storytelling that resonates in a digital sphere now means improving the user experience as a whole, and he believes expanding his skill set through BrainStation will help him get there. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cI have a background in journalism, editing, writing, marketing and copywriting,\u201d he says. \u201cBut now that we have a group of specialists on our team, I feel like I need to learn the language a little bit better.\u201d<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><em>If you&#8217;re looking to transform your non-profit organization, <a href=\"https:\/\/brainstation.io\/scholarships\" target=\"_blank\" rel=\"noopener\">BrainStation offers scholarships<\/a>\u00a0to non-profit employees for our digital skills programs, courses, and training options.\u00a0<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Professionals in the non-profit sector are using skills training to help transform their organizations for the digital age. <\/p>\n","protected":false},"author":7,"featured_media":7496,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[533],"tags":[238,430,572],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Digital Skills Training is Transforming the Non-Profit Sector | BrainStation\u00ae Blog<\/title>\n<meta name=\"description\" content=\"Looking for a way to raise funds in the non-profit sector? 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