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Panel Discussion

Future of Retail | How Technology Is Transforming Our Buying Behaviour

Thursday June 27th, 2019

6:00 - 8: 00

460 King St W, Toronto, ON

Details

$45.00

What You Get
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Speakers From

Event Details

In his latest letter to shareholders, Amazon CEO Jeff Bezos played down the influence of his company, writing, “We represent a low single-digit percentage of the retail market…and that’s largely because nearly 90% of retail remains offline, in brick and mortar stores.”

He isn’t wrong, but brick and mortar retailers are under increasing pressure to compete with online and mobile platforms, including Amazon. To offer a mediocre retail experience is to run the risk of being left behind.

Disruptors across all sectors are now leap-frogging legacy brands with purposeful, story-driven branding that blends the physical and virtual, with beautiful products, slick in-store experiences, community spaces, and chatbots – all in the service of a purposeful, story-driven brand that resonates with their audience.

This is where retail is heading – a blend of digital and analog that is more intelligent, memorable, convenient, and personalized. To get there, we have to define and develop the most effective tools and techniques, and then support a workforce that has to rapidly update its skill sets.

Join us to find out more about how brands are harnessing people, technology, and data to advance their mission. Our panel of experts will share their journeys and the projects they’re working on that are contributing to the future of retail.

Whether you’re a Brand Manager, Store Manager, Strategist, Technologist, Creative, or Customer Support representative, you’ll leave with more insight into the changing retail today and tomorrow.

*Tickets are non-refundable and non-transferable

Speakers

Mary Anne Savoie

Mary Anne Savoie

Director of Customer Experience, Mejuri

Glenn Minor

Glenn Minor

Vice President, Retail Stores at Best Buy Canada

Daniel Resnick

Daniel Resnick

Director, Customer Experience and Omni Channel Strategy at Scotiabank

Jason Field

Jason Field

Founder & CEO, BrainStation (Moderator)

Aaron Fernandes

Aaron Fernandes

Sr. Director, Digital Services at Loblaw Digital

What You'll Get

Insights from industry experts

Snacks & refreshments at our campus

Networking opportunity with like-minded professionals

Sold Out

Toronto Campus

460 King St W
Toronto, Ontario M5V 1K7

Toronto

Ready to Start Learning?

Join a dynamic group of like-minded professionals and industry leaders.

Thursday June 27th, 2019

6:00 - 8: 00

460 King St W, Toronto, ON

Details

$45.00

What You Get
Sold Out

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