Canada Post Says E-commerce Boom Creating Parcel Delivery Records

Canada Post says that booming e-commerce across the nation means record parcel delivery.

Canada Post is on track to deliver a record 27 million parcels this holiday season, with its 6,400 postal outlets across the country “bursting at the seams.”

“We’ve seen first hand the incredible role that online shopping is playing this holiday season,” says Doug Jones, Senior Vice-President, Delivery and Customer Experience at Canada Post. “It is a good-news challenge we have this year, with Canadians entrusting us with their own increase in parcel deliveries and shopping experiences, but we also need them to pick up their items as quickly as possible at their local postal outlet.”

Canada Post is reporting a 20% increase in domestic parcel volumes since the third week of November compared to the same time last year.

“Since November 16, we have been delivering parcels on weekends and, so far, more than 700,000 parcels have been delivered on Saturdays and Sundays,” added Jones. “And we’ve had five record single-weekday deliveries of a million parcels. This past Monday we set a record for daily parcel delivery at 1.25 million.”

Relatedly, in a drastic move that will result in a loss of 8,000 jobs in Canada, the nation’s postal service will phase out door-to-door delivery of lettermail over the next five years, which will provide “significant savings” through lower labour costs and fewer employees. Roughly 11 million Canadians will be affected, it’s estimated. Canada Post cites a “rise in digital communications” as playing a major role in this decision.

Further, Canada Post is raising the price of snail mail to as much as $1 per stamp, a change which is slated to take effect at the end of March next year.

These changes, which are part of a “five-point action plan” to save Canada Post, are expected to return the postal service to “financial sustainability” by 2019.