RootMetrics Puts Canada’s ‘Big Three’ Carriers to Test: Who’s Truly Faster and More Reliable?

Independent mobile analytics firm RootMetrics recently released three reports sharing results from comprehensive testing done in Vancouver, Montreal, and Toronto on the performance of Canada’s “Big Three” mobile carriers.

According to 47,495 data, call, and text tests designed to replicate real-world consumer behavior, Rootmetrics says that Bell, Rogers and Telus showed similar performances in each market, offering Canadians closely comparable coverage and data speeds. The LTE download and upload speeds found on each carrier’s network are faster than the LTE speeds RootMetrics has seen in many major cities in the US and UK, the report notes.

“In Vancouver, all three of the national carriers delivered statistically comparable results in the combined performance category, which includes data, call and text results,” Rootmetrics said.

The final combined performance category results for Vancouver:

• Telus (98.2)

• Bell (98.1)

• Rogers (97.5)

“In the Montreal market, Bell won the RootScore Award in the combined performance category. Bell placed first in the call and data categories, and all three networks offered comparable results in the text category,” Rootmetrics said.

The final combined performance category results for Montreal:

• Bell (100.3)

• Rogers (99.2)

• Telus (98.8)

“In the Toronto market, too, Bell was the top-performing carrier in the combined category. Bell also placed first in the call category, but Rogers came out on top in data. Rogers and Bell tied in the text category,” Rootmetric said.

The final combined performance category results for Toronto:

• Bell (99.0)

• Rogers (97.0)

• Telus (94.4)

“In Canada, the three major carriers all tout LTE service, and our testing shows that the Big Three are delivering when it comes to strong-performing carriers,” said Bill Moore, CEO and President of RootMetrics. “With these reports, we want to give people an easy way to see beyond the hype to get a true understanding of how the carriers are really performing. The good news for people in Canada’s three largest cities is that they have their pick of good options.”

The average download speeds on all network technologies (not purely LTE) ranged from Bell’s 19.3 Mbps in Toronto to Rogers’ 33.0 Mbps, also in Toronto. The average upload speeds: on the low end, Rogers registered 6.9 Mbps on in Vancouver, while Bell and Telus each had average upload speeds a tick above 13.0 Mbps in Montreal.

RootMetrics also recently introduced two standalone indices within the RootScore Reports that give consumers a view of each network’s reliability and speed performances. In Vancouver, Bell and Telus shared the highest rank for network reliability, with Rogers as the outright leader in network speed. In Montreal, Bell ranked highest in network reliability, while Telus ranked highest in network speed. In Toronto, Bell took the top ranking in network reliability, and Rogers ranked highest in network speed.