Montreal’s Hotelier SaaS platform GuestDriven announced today the release of the latest version of their mobile solution.
GuestDriven is a Mobile Guest Engagement platform that enables hotels to interact directly with guests via their mobile devices.
New additions to the popular mobile solution include a newly redesigned interface, commission-free booking, and express check-in and check-out features.
Now available at more than 115 properties worldwide, the newly redesigned GuestDriven platform represents a significant advancement in the way that hotels are able to interact with, and market to, both their future and current guests.
With mobile as an increasingly popular point of acquisition and engagement GuestDriven enables a frictionless experience at every stage of travel — before, during, and after stay. Mobile engagement via the GuestDriven platform opens the door to allow hotels to create unforgettably personalized guest experiences and highly targeted marketing campaigns.
With GuestDriven, valuable marketing data, including guest preferences and behaviors, is passed to hoteliers, which can be leveraged to elevate guest experience and increase revenues by offering personalized perks, promotions, and rewards.
An integrated suite of specialized tools for targeting, campaigning, and interacting with guests at every stage of travel assists hospitality brands in enablement of customer advocacy, allowing hotels to reward loyalty in real-time.
Founded in 2010 and headquartered in Montreal, GuestDriven announced a $3 million Series A round led by PlazaCorp, Real Ventures and Structure Capital in February.