IBM’s location-based analytics technology makes Waterloo a smarter city

IBM announced that it is working with choice cities to enhance their efficiency by visualizing and analyzing their physical and digital assets in real-time.

One of the locations IBM is launching its Smarter Cities program is in Waterloo.

IBM has observed that cities are using location-based technology to bring efficiency to their operations and improve customer experiences. IBM software can help this quest by allowing cities to get both a bird’s eye view of their infrastructure—roads, buildings and waterways—as well as insight into their operations underground or on the street of the pipes, wires, street lights, electrical meters, storm drains and other assets that make up a city’s infrastructure. In fact, some cities are even using embedded sensors to detect faulty pipes or broken streetlights to automatically generate a work order for maintenance staff.

“Cities around the world are getting smarter everyday by monitoring and analyzing the data in their streets, pipes and buildings,” said David Bartlett, vice president of industry solutions, IBM. “IBM is delivering a new level of intelligence that helps cities—big or small, new or old—to gain more efficient, sustainable operations.”

So how can IBM help Waterloo? 

  • Digital history can be delivered in real-time to smart phones so that workers in the field can act quickly and efficiently to resolve and prevent problems by seeing exactly where a water main is, as well as its relationship to other underground infrastructure.
  • Analytics can uncover hidden relationships such as pinpointing the cause of reoccurring issues and pockets of inefficiency.
  • Repair crews can address problems from a spatial perspective such as optimizing the driving route of their service trucks to reduce time on the road.

The City of Waterloo, a dynamic, leading edge community widely known as the technology hub of Ontario, was named the Top Intelligent Community in 2007 by the Intelligent Community Forum—the first Canadian city awarded this honour.