Majority of Businesses Plan to Use Smartwatches in Enterprise Within Two Years

Wearables are still working their way into the consumer mainstream, but already enterprises are looking at how they can integrate the latest category of tech into their businesses. And those who already have adopted wearables suggest it’s a good idea.

Salesforce says that use of wearables across the enterprise is expected to triple in the next two years. According to a new research report by Salesforce 62% of those businesses surveyed are using, piloting or planning to use smartwatches in the enterprise in the next two years.

Seventy-nine percent of adopters agree that wearables are or will be strategic to their company’s future success. Seventy-six percent report improvements in business performance since deploying wearables in the enterprise. Eighty-six percent of adopters plan to increase their wearables spend over the next 12 months.

Today, only eight percent of wearable adopters say they’re completely ready to gain actionable insights from the volume of employee and customer data generated from wearables. As adoption in the enterprise accelerates, the influx of wearables-generated data will help businesses make informed decisions in real time, Salesforce says.

“Wearables are the next phase of the mobile revolution. Like smartphones before them, the key to success for wearables in the enterprise is all about the killer business apps,” said Lindsey Irvine, Global Director of Strategic Partnerships, Salesforce. “This research demonstrates the tremendous opportunity for wearable use cases to drive significant business value.”