Even among the enterprise customers who are happy with RIM’s product and service, a fog of anxiety and nervousness hangs heavy.
Following RIM’s devastating quarterly earnings report, which saw the end of 5,000 jobs and a critically damaging delay of BB10, enterprise customers are starting to plot their escape routes in case the company goes all the way under. According to Bloomberg, an array of big-name customers are preparing for the worst, including GoDaddy and Thames River Capital, the latter of which has already brought in California-based mobile data software firm MobileIron as backup.
“In the past three months there’s been a lot of concern that the BlackBerry platform won’t be around in the future,” Maribel Lopez, founder of Lopez Research, a wireless industry consultant based in San Francisco, told Bloomberg. “It’s not unheard of for a large phone manufacturer to go out of business.”
MobileIron’s chief executive officer, Bob Tinker, said in an interview with Bloomberg that “large enterprises don’t want to be locked in with a single vendor anymore.”
And Brian Carr of Good Technology says that, “in the last year, I have talked with half of Fortune 100 companies, and it’s a concern for all of them. Every single one of them is looking at contingency plans.”