{"id":118531,"date":"2020-10-08T14:15:05","date_gmt":"2020-10-08T18:15:05","guid":{"rendered":"https:\/\/www.borndigital.com\/?p=118531"},"modified":"2020-10-08T14:15:05","modified_gmt":"2020-10-08T18:15:05","slug":"krispy-kreme-pilots-touchscreen-vending-machine","status":"publish","type":"magazine","link":"https:\/\/brainstation.io\/magazine\/krispy-kreme-pilots-touchscreen-vending-machine","title":{"rendered":"Krispy Kreme Pilots Touchscreen Vending Machine"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Need to Know\u00a0<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Krispy Kreme has launched a pilot project for its first-ever vending machine, with plans to eventually expand to more locations.<\/li><li>The touchscreen machine dispenses three varieties of donuts and is maintained in real-time by Krispy Kreme staff.<\/li><li>The machine allows customers to purchase donuts 24\/7 from the popular chain. <\/li><li>Vending machines as an industry generate $30 billion per year.<\/li><\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Analysis\u00a0<\/h3>\n\n\n\n<p><\/p>\n\n\n\n<p>In a first for the popular donut chain, Krispy Kreme is launching a pilot vending machine project at its headquarters in North Carolina. If successful, the vending machine project may be expanded to reach more locations across the United States.\u00a0<\/p>\n\n\n\n<p>The pilot comes as part of the company\u2019s desire to expand its reach to new markets and new platforms. Built into the brick exterior of Krispy Kreme\u2019s Charlotte headquarters, the new vending machine dispenses three different varieties of three-packs of fresh donuts\u2014available 24\/7.\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/d3ghupt9z9s6o0.cloudfront.net\/app\/uploads\/2020\/10\/13094913\/Krispy-Kreme-South-End_Exterior-1024x576.jpg\" alt=\"\" class=\"wp-image-118551\" srcset=\"https:\/\/d3ghupt9z9s6o0.cloudfront.net\/app\/uploads\/2020\/10\/13094913\/Krispy-Kreme-South-End_Exterior-1024x576.jpg 1024w, https:\/\/d3ghupt9z9s6o0.cloudfront.net\/app\/uploads\/2020\/10\/13094913\/Krispy-Kreme-South-End_Exterior-300x169.jpg 300w, https:\/\/d3ghupt9z9s6o0.cloudfront.net\/app\/uploads\/2020\/10\/13094913\/Krispy-Kreme-South-End_Exterior-768x432.jpg 768w, https:\/\/d3ghupt9z9s6o0.cloudfront.net\/app\/uploads\/2020\/10\/13094913\/Krispy-Kreme-South-End_Exterior-1536x865.jpg 1536w, https:\/\/d3ghupt9z9s6o0.cloudfront.net\/app\/uploads\/2020\/10\/13094913\/Krispy-Kreme-South-End_Exterior.jpg 1862w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption>A Krispy Kreme location with a donut vending machine attached beside. <\/figcaption><\/figure>\n\n\n\n<p>&#8220;We want to be known as a brand that reaches guests where they want to be reached,&#8221; <a href=\"https:\/\/www.vendingtimes.com\/articles\/krispy-kreme-uses-vending-to-provide-247-availability\/\" target=\"_blank\" rel=\"noreferrer noopener\">said Levi Hetrick<\/a>, vice president of shop development.<\/p>\n\n\n\n<p>After first considering a walk-up window, the vending machine project makes for a safer, contactless approach, <a href=\"https:\/\/thespoon.tech\/krispy-kreme-has-a-donut-dispensing-vending-machine\/\" target=\"_blank\" rel=\"noreferrer noopener\">which is ever more important in a post-pandemic world<\/a>.\u00a0<\/p>\n\n\n\n<p>The machine itself is a closed-front touchscreen, integrating video and imagery that draws customers in by advertising the available products and offering an interactive experience. The machine is temperature-controlled and inventory is fulfilled in real-time by Krispy Kreme staff.\u00a0\u00a0<\/p>\n\n\n\n<p>Hetrick says the goal is to test the machine for future use in high-traffic locations like airports and schools.&nbsp;<\/p>\n\n\n\n<p>&#8220;We wanted to test it as a platform for automated retail,&#8221; he said. &#8220;Any place where there&#8217;s high foot fall would be a great place for it.&#8221;<\/p>\n\n\n\n<p>And considering vending machines as an industry generate <a rel=\"noreferrer noopener\" href=\"https:\/\/theweek.com\/articles\/941071\/2000yearold-history-vending-machines\" target=\"_blank\">$30 billion per year<\/a>, it makes sense to dip into the market.\u00a0\u00a0Krispy Kreme makes over <a rel=\"noreferrer noopener\" href=\"https:\/\/www.businessinsider.com\/how-krispy-kreme-doughnuts-are-made-2018-2?utm_source=feedly&amp;utm_medium=webfeeds\" target=\"_blank\">20 million donuts<\/a> per year. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Need to Know\u00a0 Krispy Kreme has launched a pilot project for its first-ever vending machine, with plans to eventually expand to more locations. The touchscreen machine dispenses three varieties of donuts and is maintained in real-time by Krispy Kreme staff. The machine allows customers to purchase donuts 24\/7 from the popular chain. Vending machines as [&hellip;]<\/p>\n","protected":false},"author":76314,"featured_media":118538,"menu_order":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[3422,13],"tags":[3606],"magazine-region":[],"magazine-series":[],"magazine-topic":[],"class_list":["post-118531","magazine","type-magazine","status-publish","has-post-thumbnail","hentry","category-food","category-News","tag-krispy-kreme"],"acf":[],"_links":{"self":[{"href":"https:\/\/brainstation.io\/wp\/api\/wp\/v2\/magazine\/118531","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/brainstation.io\/wp\/api\/wp\/v2\/magazine"}],"about":[{"href":"https:\/\/brainstation.io\/wp\/api\/wp\/v2\/types\/magazine"}],"author":[{"embeddable":true,"href":"https:\/\/brainstation.io\/wp\/api\/wp\/v2\/users\/76314"}],"version-history":[{"count":0,"href":"https:\/\/brainstation.io\/wp\/api\/wp\/v2\/magazine\/118531\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/brainstation.io\/wp\/api\/wp\/v2\/media\/118538"}],"wp:attachment":[{"href":"https:\/\/brainstation.io\/wp\/api\/wp\/v2\/media?parent=118531"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/brainstation.io\/wp\/api\/wp\/v2\/categories?post=118531"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/brainstation.io\/wp\/api\/wp\/v2\/tags?post=118531"},{"taxonomy":"magazine-region","embeddable":true,"href":"https:\/\/brainstation.io\/wp\/api\/wp\/v2\/magazine-region?post=118531"},{"taxonomy":"magazine-series","embeddable":true,"href":"https:\/\/brainstation.io\/wp\/api\/wp\/v2\/magazine-series?post=118531"},{"taxonomy":"magazine-topic","embeddable":true,"href":"https:\/\/brainstation.io\/wp\/api\/wp\/v2\/magazine-topic?post=118531"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}