Join us for a forward-looking conversation with design leaders exploring how deep user insight, experimentation, and outcome-driven thinking shape the most impactful products and experiences.
With a background spanning product, design, and digital transformation, Jose leads digital product and experience design at Air Canada. His work includes the relaunch of aircanada.com and the new Aeroplan digital platform - initiatives recognized for best-in-class UX and driven by a relentless focus on customer needs.
Danielle Klein
Director of Product Design
Danielle Klein leads product design at 1Password, guiding a multidisciplinary team to make security simple, intuitive, and accessible. With expertise in UX, research, and storytelling, she shapes experiences that balance user needs and business goals.
Jeff Shin
Senior Director, Design
Jeff Shin is Senior Director of Design at Felix, where he leads design strategy and execution across product and brand to deliver intuitive, user-centred digital experiences. With a background in building and scaling design teams, he focuses on blending creativity, systems thinking, and business impact to shape products that resonate with users and drive growth.
Exclusive Event
Event Overview
Join us for a panel on how leading design teams put users at the centre of innovation, from uncovering insights to building forward-thinking solutions that balance creativity, experimentation, and business impact.
01
Designing with Deep User Insight
Explore how design leaders uncover and apply meaningful insights into user needs, behaviors, and emotions. Learn how these insights shape better decisions, stronger products, and more human-centred experiences.
02
Innovation Through Experimentation & Iteration
Discover how teams embrace change, test ideas, and iterate quickly to create forward-thinking solutions. We’ll examine how a culture of experimentation drives both creativity and continuous improvement.
03
Designing for Impact: From Experience to Outcomes
Learn how design teams measure success beyond aesthetics, focusing on usability, trust, engagement, and tangible business results to ensure their work delivers real impact.
Details of the Evening
What's Included
Gourmet Light Refreshments – Enjoy a curated selection of artisanal bites and small plates, perfect for connecting with colleagues.
Settle in for easy conversation and good company in a warm, welcoming space. With a thoughtful selection of beer and wine on hand, it’s the perfect backdrop for winding down or catching up.
Have dietary restrictions?
To ensure we can accommodate your dietary needs, please inform us at least 48 hours before the workshop start date.
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6:00 PM
-
8:00 PM BST
55-57 Rivington St, London
£25
Discussion Topics:
A New Era of Digital Insurance Experiences
The 2026 Roadmap: Trends Shaping the Future of Insurance
The 2026 Roadmap: Trends Shaping the Future of Insurance
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