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Leaders in Design: User-Centred Innovation

During the forward-looking conversation, design leaders explored how deep user insight, AI integration, and trust-driven design were shaping the next generation of financial experiences.

BrainStation Toronto

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Wednesday, July 8, 2026

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Jose PlateroDirector, Digital Product & Design
Danielle KleinDirector of Product Design
Jeff ShinSenior Director, Design

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Relive the highlights of Leaders in Design: User-Centred Innovation with Jose Platero, Danielle Klein, and Jeff Shin in the photo gallery. Download and share your favorites, and don't miss the next event!

"AI can generate things that look pretty good, but connecting the visual design to the meaning, the context, and the brand is what differentiates human designers. Focus on telling a story through your aesthetic choices."

-Jeff Shin, Senior Director, Design at Felix

Jose Platero
Director, Digital Product & Design
With a background spanning product, design, and digital transformation, Jose leads digital product and experience design at Air Canada. His work includes the relaunch of aircanada.com and the new Aeroplan digital platform - initiatives recognized for best-in-class UX and driven by a relentless focus on customer needs.
Danielle Klein
Director of Product Design
Danielle Klein leads product design at 1Password, guiding a multidisciplinary team to make security simple, intuitive, and accessible. With expertise in UX, research, and storytelling, she shapes experiences that balance user needs and business goals.
Jeff Shin
Senior Director, Design
Jeff Shin is the Senior Director of Design at Felix, where he leads a multidisciplinary design building a new model of healthcare in Canada. Previously, he founded an award-winning charitable giving platform and designed products at leading companies like Wealthsimple.