BRAINSTATION
Privacy Policy
Last updated: January 2025
Overview
This Privacy Policy describes how BrainStation collects, uses, discloses, and otherwise processes your Personal Information in connection with your use of our website and Services. This Privacy Policy ("Privacy Policy") is subject to and to be read in conjunction with BrainStation's Terms of Service.
BrainStation in this policy is referred to as "BrainStation", "we" or "us". We are committed to your privacy and maintaining your trust by protecting your Personal Information.
Personal identifiable information
Personal Information refers to any information that can identify, contact or locate the person who such information relates to. The collection and use of your Personal Information by us is subject to this Privacy Policy, which may be amended from time to time.
BrainStation collects two types of data: (1) customer registration, funding and payment data necessary for account creation, course registration and participation in BrainStation Services and programs, and payment processing; (2) course-related materials, student work, communications and material you submit or provide to us, including assignments, questions, and dialogue with us about courses and instruction and any BrainStation Service in which you participate.
When you register for BrainStation, we may request personal data such as your name, company name, email address, billing address, credit card information and potentially demographic information. We also collect email addresses from individuals who contact us directly. Additionally, we gather information about which pages are accessed on our website, as well as data provided to us by site visitors, prospective clients, and subscribers and students who register with us and participate in our Services and programs.
As part of our customer relationship management, we may collect and store information about you as part of the sales, marketing, enrolment, admissions, Service and program delivery, and customer relationship process. We may record phone calls with you for sales, marketing, customer support, quality assurance, training, supervision, and the improvement of business processes. This information may include personal data about prospective and active customers such as addresses, phone numbers, credit card information, social security numbers, copies of government-issued IDs, personal and demographic information you provide to us, and employment search information. We also host and process Personal Information you submit to us via our learning platforms such as Synapse.
The information we collect is used for the following purposes: to provide and support products and services including course instruction and participation, billing, identification, authentication, security, product and service enhancement, contact, research, student evaluation, attendance tracking, career support services, and follow-up sales and marketing. If you apply for or receive third party funding (e.g., from employers, government entities, private organizations, or similar third-party sources), we may receive and share Personal Information with these parties to administer and manage the funding and your participation in their supported programs. Where Services are regulated, we may disclose Personal Information to regulatory authorities or government agencies pursuant to their legal authority to obtain or receive or require such Personal Information from us including as part of routine reporting obligations and licensing requirements applicable in some jurisdictions to some BrainStation Services.
Disclosure
We will not disclose or share Personal Information without your written or implied consent and permission unless compelled by a legal reason, to protect the safety of any individual, or to assist an investigation by law enforcement or a legal authority or as further described below. We do not share, sell, or rent the Personal Information we receive with others except in limited circumstances where your use of BrainStation indicates a valid consent to disclose. For example:
- BrainStation may disclose personal information to investigate, prevent, or take action about actual or suspected illegal activities, suspected fraud, situations that may involve potential threats to the physical safety of someone, violations of BrainStation's terms and conditions, or as otherwise required by law.
- BrainStation employs other third-party companies, partners and suppliers (including contract instructors and hiring partners) to perform tasks on our behalf or for recruiting, hiring and job placement purposes and we may need to share your information with them to provide products and services to you, or for hiring and job placement purposes, in which case we do so under conditions of confidentiality and only to the extent necessary for the purpose at hand.
- As described above, BrainStation may share your Personal Information with a third party funding source as reasonably required to support and administer your participation in a third party funding program.
- BrainStation may also share your Personal Information to provide products or services you have requested or when we have your permission, such as when you use the BrainStation Services to log into a third-party web site.
- We will transfer Personal Information about you if BrainStation is acquired by or merged with another company. In this event, BrainStation will notify you by email or by putting a prominent notice on the BrainStation web site before information about you is transferred and becomes subject to a different privacy policy.
- We may also disclose Personal Information if we are required to undergo a law enforcement investigation or in response to a subpoena or some other form of legal compulsion, in which case we will try to limit disclosure while complying with our legal obligations.
- BrainStation may disclose Personal Information under special circumstances, such as to comply with court orders requiring us to do so or to others when your actions violate the Terms of Service applicable to BrainStation and we need to take steps to enforce our Terms of Service and policies. We do not sell, rent, loan or otherwise transfer Personal Information to other companies for the marketing of their own products or services unless you provide your consent to that.
Specific jurisdictions
When personal data protection and privacy laws mandate a different standard of protection for Personal Data than what is outlined in this Privacy Policy, those jurisdiction-specific legal requirements will take precedence. In the event of a conflict between the Privacy Policy and any specific provisions outlined under the applicable "Specific Jurisdictions" section below, the provisions in that section will apply.
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California
Where applicable, BrainStation will comply with the California Consumer Privacy Act (CCPA) of 2018. Under CCPA, California consumers are granted jurisdiction-specific privacy protections, including the right to know the categories or specific pieces of personal information collected, how it is used and how it is shared. Below you will find a chart with this information.
All data below is processed by BrainStation with the exception of payment information, which is processed and retained by a third-party.
BrainStation does not sell any data.
Category Information type Source Personal identifiers First name /Last name /Email address / Phone number / DOB / Gender / Permanent address / Mailing address / Language / Citizenship status / Country of citizenship / Aboriginal status / Funding status You Health information Long term health condition/accommodation information You Education information Level of education / Area of study / School / Copy of educational credential or transcript You Third-party funding information First Name /Last Name / SIN / Application Number / Personal Financial Information You / Employer / Government / Private or similar third-party sources Payment information Payment card information / Bank account information You (retained temporarily to complete payment transactions) Professional or employment related information Pre-program employment information: Years of work experience / Job title / Company Salary Audio, Electronic, Visual, Thermal, Olfactory, or Similar information Call recordings / Photographs / Video You Commercial information Transaction information / Billing and payment records You Geolocation information IP address and high-level location information You Internet or Network Activity information IP address / Login information / Browser type and version / Time zone setting and location / Browser plug-in types and versions / Operating system and platform / Advertising identifier (e.g., IDFA, AAID) / Information provided in URL string (e.g., search keywords) / Cookie or tracking pixel information / Information about your interaction with our website, app, email correspondence, or products / Browsing history (BrainStation website only) / Search history (BrainStation website only) / Diagnostic information (e.g., crash logs, performance data) You Content of communications Contents of phone calls, emails, or text messages, Slack, LMS (if you contact us through any of those means) You -
Canada
Where applicable, BrainStation will comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) of 2000. To protect the personal information of Canadian consumers, which includes any factual or subjective information, recorded or not, about an identifiable individual, BrainStation will consider PIPEDA's 10 fair information principles in its practices.
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United Kingdom and the European Economic Area
Where applicable, BrainStation will comply with the United Kingdom Data Protection Act (DPA) of 2018. UK consumers are granted jurisdiction-specific privacy protections to ensure their private information is used fairly, lawfully and transparently, for specified and explicit purposes, in a way that is adequate, relevant and limited to only what is necessary, accurate and kept up to date, kept for no longer than is necessary, and handled in a way that ensures appropriate security. The DPA is meant to be read in conjunction with the European Union General Data Protection Regulation (GDPR) of 2018.
Where applicable, BrainStation will comply with the European Union General Data Protection Regulation (GDPR) of 2018. In accordance with GDPR standards, EU consumers have the right to access, delete or correct their personal data, restrict or object to its processing, and protect against automated decision-making, ensuring control over their personal data.
security
The security of your Personal Information and data that you store on our Service is important to us. We follow industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or electronic storage method is completely secure, and while we strive to use commercially acceptable practices to safeguard your personal information, we cannot guarantee absolute security.
BrainStation does not process payments directly. BrainStation uses third party payment processors who protect credit card information through Payment Card Industry Data Security Standards (PCI-DSS). PCI-DSS is a set of security requirements managed by the PCI Security Standards Council, which includes major payment brands such as Visa, MasterCard, American Express, and Discover, ensuring the secure handling of credit card information by merchants and service providers.
Client data storage
BrainStation uses third party data storage services that use industry-standard security to store Personal Information including user data that you submit to our service. BrainStation does not claim any ownership or right to use your Personal Information or user data and you retain all rights to your data except as provided for in our Terms of Service.
Cookies
A cookie is a small portion of data that may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. You are able in the privacy settings on your computer or browser to prohibit cookies.
Google analytics and remarketing, web site metrics and analytics
We may use a service from Google called Google Analytics (GA) or similar services from other service providers, which permit us to reach people who have visited our site previously, and display to them relevant advertisements when they visit other sites across the Internet that belong to the Google Display Network. This is called āremarketing'.
Cookies can be used to track your session on our or another website and serve customized advertising from Google and different third-party vendors. When you visit a website, you may look at advertisements posted on that site by Google or other third parties. Through first party and third-party cookies, the third parties may collect information about you while you are visiting the website and other websites and use this data to show you advertisements on this website and across the Internet based on your sites visited on the Internet. For this activity, we do not collect this information or control the content of the advertisements that you will see; it is controlled by third parties such as Google. We may use similar analytic tools for BrainStation products and Services.
Opting out, managing your personal information
You can access and control your customer registration and encrypted personal data directly in your BrainStation account. You may be able to opt out of personalized Google Display Network ads by visiting the Ads Preferences Manager (http://www.google.com/ads/preferences/) and/or the Google Analytics Opt-out Browser Add-on (https://support.google.com/ads/answer/7395996).
Changes to this privacy policy
BrainStation reserves the right to modify or update this Privacy Policy at any time, so please review it from time to time. Your continued use of our Services confirms your acknowledgement and agreement to any updates or changes. For more information, please contact contact@brainstation.io.