AI Evenings LDN: The Human Side of AI Workforce Transformation

As AI reshapes jobs and workflows, organizations need more than technology, they need people ready to adapt. Sterre van der Laken, Dilawar Azhar, and Irene Escobar Castells will share how learning, capability building, and AI enablement programs help teams develop the skills to work alongside AI and drive meaningful transformation.

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  Sterre Van Der Laken

  Strategy and Programs Lead, AI Centre

  

  Sterre van der Laken is Strategy and Programs Lead at the AI Centre at Salesforce, where she leads design-led AI programmes and strategic initiatives that help organisations navigate the rapidly evolving AI landscape. Her work focuses on bridging strategy and execution, bringing together cross-functional teams to turn emerging AI capabilities into practical, real-world solutions. She is also a frequent speaker on AI, leadership, and design thinking, helping leaders understand how to translate AI innovation into meaningful business impact.

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  Dilawar Azhar

  Strategy & Transformation Manager

  

  Dilawar Azhar is a Strategy & Transformation Manager at The AA, where he works on initiatives that modernise operations, improve customer experiences, and drive organisational change across the business. His work focuses on aligning strategy with execution, helping teams adopt new technologies, streamline processes, and deliver more efficient services to millions of drivers and members. With a background in finance and transformation, Dilawar brings a data-driven approach to solving complex business challenges and enabling long-term growth.

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  Irene Escobar Castells

  AI Learning & Transformation Manager

  

  Irene Escobar Castells is the AI Learning & Transformation Manager at IAG Transform, where she leads initiatives to build AI capability, drive organisational change, and accelerate digital transformation. She focuses on empowering teams through AI education, strategic enablement, and thoughtful integration of artificial intelligence into business processes to unlock value and drive sustainable growth.