Demo Event LDN: Intercom's Claude Code Playbook for AI Native Teams
Exclusive Event
Demo Event LDN:Intercom's Claude Code Playbook for AI Native Teams
AI-native development is reshaping how entire product teams build. In this expert-led demo event, you'll get a behind-the-scenes look at how Claude Code is changing the way teams work at scale. Follow along as we explore how Intercom is evolving its team culture, workflows and delivery process around AI, and what that means for everyone involved in building product.
In this immersive, expert-led demo event, you'll see what it actually looks like for a company to go all in on AI native ways of working. Through practical examples and a live walkthrough, explore how Claude Code is being used inside a real product environment to help teams across engineering, product and design move faster while maintaining quality.
Brian Scanlan
Senior Principal Systems Engineer
Brian Scanlan is a Senior Principal Engineer at Intercom, where he leads developer infrastructure and AI-first engineering initiatives that help teams ship software faster and more reliably. With a background spanning infrastructure, scalability, and developer productivity, he focuses on building resilient systems and enabling engineering teams to work effectively at scale.
Exclusive Event
Event Overview
Learn what it takes to build an AI native team culture and see Claude Code used inside a real production workflow.
01
The Org That Went All In
Explore how workflows are changing inside AI-native teams. Learn what engineering looked like before AI-assisted development, what changed operationally and culturally, and what it takes for organizations to fully embrace new ways of building.
02
Live Demo: Claude Code Inside a Real Codebase
Watch a live walkthrough of Claude Code being used within a real environment. See how tools like skills, hooks, and telemetry work together to support faster iteration while maintaining reliability, visibility, and code quality across teams.
03
What “2x” Actually Means for Teams
Go beyond productivity headlines and explore what AI-assisted development looks like in practice. From reducing backlog pressure to enabling agent-first workflows, understand how teams across product, design and engineering can adapt their processes and ways of working for an AI native future.
Details of the Evening
What's Included
Light Refreshments – Enjoy a selection of light snacks, thoughtfully prepared to make networking with colleagues feel easy and comfortable. Settle in for relaxed conversation and meaningful connections in a warm, welcoming space, with refreshments available throughout the evening.
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