Leaders in Fintech: Designing the Future of Financial Experiences

"Fintech disruption has been good for us because it pushed our legal and risk partners to understand what a good experience looks like."

 

- Renee Racine-Kinnear, Head of Design at RBC

• 

  Mark Lannutti

  Head of Experience Design

  

  Mark Lannutti is the Head of Experience Design at Capital One, where he leads the vision and execution of customer-centred design across digital products and services. He focuses on creating seamless, intuitive experiences that help people manage their financial lives with clarity and confidence, while fostering a culture of design excellence across the organization.

• 

  Renee Racine-Kinnear

  Head of Design

  

  Renée Racine‑Kinnear is Head of Design at RBC, leading experience strategy and UX design initiatives that shape seamless customer journeys. With over 15 years in UX and CX, Renée is known for user‑centered design methods, from journey mapping to persona‑driven strategy.

• 

  Lenny Laurier

  Director of Design

  

  Lenny Laurier is Director of Product Design at Intuit, where he leads strategy for TurboTax, QuickBooks, and other flagship products. With a 15-year career spanning fintech, SaaS, and digital media, he has built and grown high-performing design teams, launched innovative mobile and AI-driven experiences, and driven cross-functional collaboration to deliver products that delight users. Lenny has held design leadership roles at integrate.ai, 500px, and BMO Financial Group, and is passionate about scaling design teams to maximize impact.