Leaders in Fintech: Designing the Future of Financial Experiences
Exclusive Event
Leaders in Fintech:Designing the Future of Financial Experiences
Join us in Toronto for a forward-looking conversation with senior design leaders shaping the future of financial services through thoughtful, human-centred experiences.
Renée Racine‑Kinnear is Head of Design at RBC, leading experience strategy and UX design initiatives that shape seamless customer journeys. With over 15 years in UX and CX, Renée is known for user‑centered design methods, from journey mapping to persona‑driven strategy.
Mark Lannutti
Head of Experience Design
Mark Lannutti is the Head of Experience Design at Capital One, where he leads the vision and execution of customer-centred design across digital products and services. He focuses on creating seamless, intuitive experiences that help people manage their financial lives with clarity and confidence, while fostering a culture of design excellence across the organization.
Exclusive Event
Event Overview
Join us for an insightful panel discussion featuring design leaders from across the financial services ecosystem as they explore how design drives trust, usability, and innovation in fintech.
01
Human-Centred Design at Enterprise Scale
Discover how design teams create intuitive, inclusive experiences while serving millions of users across diverse needs and regulatory environments. We’ll discuss balancing simplicity, personalization, and accessibility in large-scale financial products.
02
Designing with AI in Financial Services
Explore how design leaders are integrating AI into financial products, from intelligent assistance to personalization, while ensuring transparency, explainability, and user trust in high-stakes financial experiences.
03
The Evolving Role of Design Leadership in Fintech
Learn how senior designers influence product strategy, partner cross-functionally, and lead teams through rapid technological and organizational change, while keeping customer needs at the centre of decision-making.
Details of the Evening
What's Included
Gourmet Light Refreshments – Enjoy a curated selection of artisanal bites and small plates, perfect for connecting with colleagues.
Settle in for easy conversation and good company in a warm, welcoming space. With a thoughtful selection of beer and wine on hand, it’s the perfect backdrop for winding down or catching up.
Have dietary restrictions?
To ensure we can accommodate your dietary needs, please inform us at least 48 hours before the workshop start date.
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