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How to Become a UX Designer

UX Design Interview Questions (2021 Guide)

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Ux Designer Interview Questions

The interview process for a UX Designer job can vary depending on the company. Some user experience design interviews will feel like a casual conversation, while others will follow a more formal structure. Though the style may vary, all interviews share a common goal—employers are looking for the best candidate for the role. To make sure you stand out, you will need to clearly articulate the skills and value you can bring as a User Experience (UX) Designer.

For your job interview, you should be prepared to answer knowledge and skills-based questions. In addition, you will want to have examples of how you have demonstrated important soft skills, like project management, communication, and collaboration.

To help you prepare for your UX Designer interview, we have compiled a list of commonly asked interview questions and answers for a UX design job.

To assess your design knowledge, employers may ask questions that test your understanding of UX design principles and tools.

To answer these UX interview questions, it is worth reviewing the job description to look for the specific competencies and responsibilities demanded by the position.

A few examples of these types of UX Designer interview questions include:

Define UX design?

To answer this effectively, you don't really need to reel off a textbook definition of UX design, but instead demonstrate to the hiring manager that you understand its importance, and how user experience can be integral to customers and companies alike. In your answer, try to link core principles of UX design – putting the user first and keeping the user at the center of the design process, conducting thorough user research and usability testing, and using empathy and personas to anticipate customer behavior – to business goals and how you can build value for a company.

What are the most impactful trends in UX design?

Since you won't be evaluated in UX design interviews based on your ability to predict the future, there is no right or wrong answer to this question. The important thing is to show your hiring manager that you are plugged into the latest developments in the design industry and that you're excited about future innovations and advancements. In your answer, you might want to discuss the rise of voice technology, scroll-triggered animation, augmented reality, or glassmorphism, and how each has the potential to change or improve user experience. Whatever your answer, talk about the UX design blogs, social media accounts, podcasts, or other sources that help you keep up-to-date on all the latest trends in this fast-moving industry.

  • Explain UX design in 10 words.
  • What is the value of UX design?
  • What is the difference between UX design and other design disciplines?
  • What do you think will be the next big thing in UX design?
  • What are the differences between designing for desktop and mobile devices?
  • What is “design thinking”?
  • What are the three most important skills of a UX Designer?
  • What is visual hierarchy?
  • Can you speak to the difference between information architecture, interaction design, usability, and user research?
  • What are the basic philosophies or principles that inform your designs?
  • How do you balance business needs and technical restrictions with good design?
  • What is the most important thing on a page/wireframe? Why?

List of UX Design Interview Questions: Technical Skills Questions

To create pleasant and effective user experiences, a UX Designer needs to be equipped with the right set of skills.

Employers may ask a series of questions that put your UX skills to the test. You may also be asked to complete a hands-on design challenge, either on the spot or as a take-home assignment. Remember to show your design process and thinking throughout any technical questions or challenges.

Technical skills interview questions for UX design job interviews may include:

How would you improve the UX of our product?

In the UX design interview process, this question is really asking: how much do you know about our company and web products? Research is a key part of any UX design job, so seasoned UX Designers will walk into an interview equipped with deep knowledge of a company and its offerings. Before your interview, explore a company's website (on desktop and mobile), any web applications, and any other products they offer and jot down a few areas for improvement. At the same time, develop a concrete plan for how you would improve the products while keeping in mind the company's target users and overall business goals. Be diplomatic in your answer and try to avoid being overly negative about the company's products. Try also to acknowledge that as an outsider to the company culture, you might be unaware of valid reasons for the design choices.

Talk us through your design process.

UX Designer interviews actually present many opportunities to show your design process – in fact, every time you show the design projects in your portfolio or talk about a favorite project, you should discuss your process. But when you are asked about process specifically, it is an opportunity to go into more detail on what makes you such a meticulous UX designer. Begin by talking about the research phase, and how you spend time creating personas, conducting user research, running usability tests, and reading up on the latest technological trends in the market. From there, talk about how you incorporate UX principles like information architecture, interaction design, and experience strategy to develop effective user-centric designs before moving on to creating prototypes, wireframes, and conducting tests. Be prepared to provide more information on your methods and decisions.

  • How do you practice universal design?
  • How do you decide which features to add to your product?
  • What kind of research methods do you use when starting a new project?
  • How do you validate or test the usability of a design?
  • Walk me through solving a problem for a UX client.
  • Which UX tools do you use?
  • Can you walk us through your process and methods for one of the pieces in your portfolio?
  • Do you practice universal design? How do you make a product accessible to users with disabilities?
  • Based on what analytical tools, data and KPIs have you evaluated your previous designs?
  • Show me a UX design example where you set out to solve a business problem.
  • How do you balance the goals of the end-user with those of the business?
  • What kind of data have you used to validate a design?
  • How would you measure the success of a launched product?

List of UX Design Interview Questions: Personal Questions

During the interview, employers want to get a better sense of you as a designer and as a potential team member. Personal interview questions can reveal your work habits, ambitions, personality, and compatibility with the company.

Some personal UX Designer interview questions that you may encounter include:

How do you handle negative feedback?

Constructive criticism is a part of every job, but it's especially important for a UX Designer to listen carefully to negative feedback and use it to their advantage. After all, a core part of good UX design is anticipating and resolving pain points for users and customers. So you should tell the hiring manager that you would always prefer to receive negative feedback from internal stakeholders rather than real-life users after a product has launched. You might even take it a step further and say that you seek out critical opinions even when feedback is overwhelmingly positive because you want to be as proactive as possible in detecting problems and designing the best possible products.

  • Tell us about yourself.
  • Do you consider yourself a team player?
  • What made you go into UX design?
  • Why do you want to work here?
  • On the spectrum of UX Researcher to UX Designer to Visual Designer, where do you see yourself and why?
  • Take me through a couple of your favorite pieces in your portfolio.
  • What is your favorite project that you have ever worked on?
  • What inspires you?
  • What are your three biggest strengths?
  • What is your biggest weakness?
  • How do you handle negative feedback?
  • What type of environment do you thrive in?
  • Where do you see yourself in five years?
  • What excites you about this position?

List of UX Design Interview Questions: Leadership and Communication Questions

The ability to lead and coordinate a project, present designs to clients, and collaborate with teammates are important skills for successful UX Designers.

With these questions, employers will be looking for examples of your leadership and communication abilities as well as your problem-solving skills. Leadership and communication interview questions for UX Designers could include:

What is your process for working with other UX Designers, Developers, or Product Managers?

Very few UX Designers work in isolation. Typically, you will collaborate with large, cross-disciplinary teams. The interviewer will want to make sure you are effective at collaborating with people in a variety of technical and non-technical roles. Ultimately, the hiring manager will also want to make sure that you understand when it is time to hand over a design project to developers and other team members, and that you can do so without being too possessive of your work.

  • Have you been in a position to provide feedback on other projects? Walk me through it.
  • How do you help someone understand your perspective if they are not on the same page with the design?
  • How do you advocate for usability in your organization?
  • How would you go about explaining a complex idea/problem to a client who is already frustrated?
  • What would you do if there was a breakdown in communication at work?
  • Talk about a successful presentation you gave and why you think it did well.
  • How would you explain a complicated technical problem to a colleague with less technical understanding?
  • Do you prefer written or verbal communication?

List of UX Design Interview Questions: Behavioral

In a behavioral interview question, employers are looking for a specific example from your past UX experience. By seeing how you reacted to a past situation, they will get a better sense of how you may perform in a similar situation with their company. To successfully answer behavioral interview questions, you should describe the situation, explain the action you took to solve the problem, and share the results or outcome of your action.

Examples of behavioral questions in a UX Designer interview include:

Tell me about a time when you disagreed with your team's recommendation. What did you do?

To answer this question effectively, you should aim to demonstrate both that your recommendation was data-driven and fundamentally sound, while also showing the interviewer that you are willing to compromise. For example, you could discuss a situation where you and a client or manager disagreed with a visual element suggested by your team – for example, an autoplay video – because your user research concluded that your target audience overwhelmingly uses a mobile device. Regardless of the outcome of the situation and whether or not you got your way, you should demonstrate that once you voiced your opinion, you were ultimately supportive of the team's decision.

  • Tell me about a time when a project didn’t go as planned. How did you fix it?
  • Have you ever faced a situation in which your feedback/recommendation was not taken? How did you handle the situation?
  • What do you do when a stakeholder disagrees with the results of your research?
  • Can you describe a time when the requirements changed in the middle of a project? How did you handle it?
  • If you design something and a Web Developer told you “we can’t do that,” what would you do?
  • Have you given feedback on someone else’s designs before? What about receiving feedback?

List of UX Design Interview Questions From Top Companies (Amazon, Google, Facebook, Microsoft)

To help you prepare for any question that may come up in a UX Designer interview, here are a few interview questions from some of the top tech companies:

  • Tell me about a time when you took on something significant outside your area of responsibility.
  • Tell me about a difficult client you've had.
  • Tell me about a time when you disagreed with a business goal and how you handled it.
  • What was the most innovative design you have produced?
  • What is your design process?
  • Tell me a time you needed to influence others that had different opinions than you. What was the result?
  • Tell me about a time that you did something wrong and what you learned from the process.
  • Tell me about a time where you couldn't meet a deadline.
  • What past experience have you had working in design alongside Developers?
  • Tell me about one of your recent projects. Walk me through the design process, thinking, and final design.
  • How would you redesign Craigslist?
  • Describe the traits that a great UX Designer would possess.
  • Describe a product that you really love and why. How can you improve it?
  • Whiteboard a solution to enhance the experience of driving a car.
  • What is the difference between information architecture and user experience?
  • What metrics would you use to evaluate your design?
  • Someone on your team has a strong opinion about how a certain feature should be designed, but you disagree that it is a good user experience. How do you approach the situation?
  • Pick a product, identify a UX design problem, and describe how you would conduct research.
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