Event Date

2026-05-19T18:00:00.0000000

Exclusive Event

Demo Event LDN: AI Agents in Action with Intercom's Fin AI

See how AI agents are transforming real products, workflows, and user experiences. In this expert-led demo event, you’ll go beyond theory and watch an AI agent operate in a live environment using Intercom's Fin AI Agent. Follow along as we explore how modern product teams are designing, building, and scaling agent-powered systems in real time.

BrainStation London
Tue, May 19, 2026
2026-05-19T17:00:00.0000000Z – 2026-05-19T19:00:00.0000000Z

55-57 Rivington St, London How to get here
£40

Purchase Tickets

Demo Event of

Ángela Castillo-Gill

Senior Product Manager, AI Insights & Fin AI Agent

Ángela Castillo-Gill

Senior Product Manager, AI Insights & Fin AI Agent

In this immersive, expert-led demo event of Intercom's Fin AI Agent, you’ll see how these systems come to life in practice. From product strategy to real-world execution, watch how AI agents are built, deployed, and refined through a live walkthrough of Intercom’s platform.

Ángela Castillo-Gill

Senior Product Manager, AI Insights & Fin AI Agent

Ángela Castillo-Gill is a Senior Product Manager at Intercom, where she leads product development for AI Insights and the Fin AI Agent, focusing on leveraging artificial intelligence to deliver smarter, more intuitive user experiences. She brings a strategic mindset to building AI-powered tools that help businesses and customers interact more effectively and meaningfully. With a focus on innovation, user-centric design, and scalable product solutions, Ángela helps steer Intercom’s AI initiatives toward improving communication and operational workflows.

01
The Evolving Role of the PM in the Age of AI

Learn how product management is changing as AI becomes core to modern products. Through Ángela’s journey from growth at Deliveroo to AI product leadership at Intercom, understand how the role is shifting toward defining systems, outcomes, and intelligent behaviours.
02
Live Demo: Fin AI Agent in Action

Watch a live walkthrough of Intercom’s Fin AI Agent. See how features like audiences, Fin over email, content importing, and observability come together to power real customer interactions. Gain insight into how these systems are built, measured, and continuously improved.
03
The Future of AI Agents at Scale

Explore where AI agents are heading next. From expanding capabilities to deeper integrations across workflows, learn how Intercom is thinking about the next generation of agent-powered experiences and what it means for product teams moving forward.

Details of the Evening

What to Expect

6:00pm Doors Open
6:30pm Event Begins
7:30pm Networking & Refreshments

How to Get Here

BrainStation London

55-57 Rivington St, London

Get Directions

Finding Your Way

Located 5 minutes from Old Street station or 10 minutes from Liverpool Street station.
Entering The Building

Enter through the black gates on Rivington St and look for the BrainStation signs.
Once You're Inside

Our staff will be there to greet you at reception.

Get Started

Reserve Your Spot

Spots are limited - purchase your ticket to connect with leaders and professionals at this exciting event.

BrainStation London
Tue, May 19, 2026
2026-05-19T17:00:00.0000000Z – 2026-05-19T19:00:00.0000000Z

55-57 Rivington St, London Get Directions
£40

Purchase Tickets

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