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Exclusive Event

Leaders in Design: 2026 Trends & Landscape

Senior design and innovation leaders joined us in London for a forward-looking conversation.

BrainStation London

Event Recap

Tuesday, March 24, 2026

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In Partnership With

  • Nev Flynn's profile photoNev Flynn
    Nev FlynnHead of Design
  • Patricia Fragoso's profile photoPatricia Fragoso
    Patricia FragosoSenior Director, Experience Services

"AI provides the 'best practice' foundation, but functionality alone doesn't make an experience great. While AI can deliver a good, working product, designers are the ones who transform that utility into delight."

 

- Patricia Fragoso, Senior Director, Experience Services, Salesforce

  • Nev Flynn

    Nev Flynn

    Head of Design

    Nev Flynn

    Nev Flynn is a Design & Engineering Lead at ElevenLabs, where he leads teams across brand, product design, and design engineering. An Irish designer and engineer, he focuses on building cohesive, high-quality experiences that bridge design and technology, helping shape how AI products are experienced and understood.

  • Patricia Fragoso

    Patricia Fragoso

    Senior Director, Experience Services

    Patricia Fragoso

    Patricia Fragoso is a technology and experience leader with over 15 years of experience helping large organisations transform how they work and serve their customers. She’s currently a Senior Director at Salesforce, where she leads experience design, conversation design and change teams across EMEA and works closely with clients across a range of industries. Previously, Patricia held senior roles at Google and the BBC, building and reshaping large UX and product organisations. She’s a regular speaker on design, leadership, and change, and is known for her practical, people-first approach to driving meaningful transformation.

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