AI Product
A one-day summit for product leaders & professionals at the edge of innovation.
- –
- BrainStation London
Featuring speakers from:
Mastercard American Express J.P. Morgan Lloyds Banking Group Experian BrainStation
Senior design and innovation leaders joined us in London for a forward-looking conversation.
BrainStation London
Event Recap
Tuesday, March 24, 2026
In Partnership With


Relive the highlights of Leaders in Design: 2026 Trends & Landscape with Nev Flynn and Patricia Fragoso in the photo gallery. Download and share your favorites, and don't miss the next event!
"AI provides the 'best practice' foundation, but functionality alone doesn't make an experience great. While AI can deliver a good, working product, designers are the ones who transform that utility into delight."
- Patricia Fragoso, Senior Director, Experience Services, Salesforce

Nev Flynn
Head of Design
Nev Flynn is a Design & Engineering Lead at ElevenLabs, where he leads teams across brand, product design, and design engineering. An Irish designer and engineer, he focuses on building cohesive, high-quality experiences that bridge design and technology, helping shape how AI products are experienced and understood.

Patricia Fragoso
Senior Director, Experience Services
Patricia Fragoso is a technology and experience leader with over 15 years of experience helping large organisations transform how they work and serve their customers. She’s currently a Senior Director at Salesforce, where she leads experience design, conversation design and change teams across EMEA and works closely with clients across a range of industries. Previously, Patricia held senior roles at Google and the BBC, building and reshaping large UX and product organisations. She’s a regular speaker on design, leadership, and change, and is known for her practical, people-first approach to driving meaningful transformation.
AI Product
A one-day summit for product leaders & professionals at the edge of innovation.
Featuring speakers from: