Leaders in Product: Driving Innovation at Scale

In Toronto, senior product leaders from Scotiabank, Mastercard, and McDonald’s shared insights on how technology is reshaping the future of product. Sahil Lakdawala, Sukhmani Dev, and Jonathan Cho discussed the evolving role of product leaders, the impact of AI on development, and strategies for building seamless, cross-platform experiences.

 

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  Sahil Lakdawala

  Director, Digital Product Management

  

  Sahil Lakdawala leads Digital Product Management at Scotiabank, driving the development of user-centric financial tools and digital experiences. With a focus on innovation and customer-focused strategy, he partners across teams to deliver scalable, impactful solutions that elevate user engagement and simplify banking journeys.

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  Sukhmani Dev

  Head of Digital and Acceptance Products, North America

  

  Sukhmani Dev is Head of Digital and Acceptance Products, North America at Mastercard, where she leads the strategy and development of digital payment experiences that are shaping the future of commerce. She oversees innovations across tokenization, digital wallets, agentic commerce, and AI-powered payments, helping accelerate digital adoption while delivering secure, seamless experiences for businesses and consumers.

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  Jonathan Cho

  Director, Product Strategy & Innovation

  

  Jonathan Cho leads Product Strategy & Innovation at McDonald’s, designing and launching the next generation of customer-centric solutions. Leveraging deep market insight and collaborative leadership, he aligns cross-functional teams to deliver transformative products that enhance convenience, engagement, and brand loyalty across global markets.