Senior Product Manager, AI Insights & Fin AI Agent
Hear From Industry Experts
Anna Hyclak
Senior Product Manager, Agentic AI
Anna Hyclak is Senior Product Manager, Agentic AI at Expedia Group, where she works at the intersection of artificial intelligence, product strategy, and travel innovation. With a background spanning journalism, design, and technology, she brings a uniquely cross-functional perspective to AI-first product development. Her work focuses on translating complex capabilities into intuitive, agentic experiences that redefine how people plan, book, and experience travel.
Ángela Castillo-Gill
Senior Product Manager, AI Insights & Fin AI Agent
Ángela Castillo-Gill is a Senior Product Manager at Intercom, where she leads product development for AI Insights and the Fin AI Agent, focusing on leveraging artificial intelligence to deliver smarter, more intuitive user experiences. She brings a strategic mindset to building AI-powered tools that help businesses and customers interact more effectively and meaningfully. With a focus on innovation, user-centric design, and scalable product solutions, Ángela helps steer Intercom’s AI initiatives toward improving communication and operational workflows.
Exclusive Event
Event Overview
AI agents are quickly advancing from basic automations to adaptive, goal-driven systems that can reason, act, and manage complex tasks. As they enter real products, teams must rethink how to design, ship, and scale intelligent experiences that remain both powerful and trustworthy.
01
From Automation to Autonomy: What “Agentic” Really Means
Explore how AI agents differ from traditional automations, from decision-making and multi-step planning to real-time adaptation, and what this shift means for product strategy and user experience in the wild.
Examine the critical considerations behind building agents people can rely on, including transparency, failure modes, human-in-the-loop design, and the UX principles needed to ensure agents behave predictably and responsibly.
03
The Next Frontier: Agent Capabilities, Ecosystems & Scale
Discover how emerging capabilities such as tool use, collaboration, and multi-agent systems are transforming what products can achieve, and what teams must consider when deploying agents at scale across industries.
Details of the Evening
What's Included
Gourmet Light Refreshments – Enjoy a curated selection of artisanal bites and small plates, perfect for connecting with colleagues.
Settle in for easy conversation and good company in a warm, welcoming space. With a thoughtful selection of beer and wine on hand, it’s the perfect backdrop for winding down or catching up.
Have dietary restrictions?
To ensure we can accommodate your dietary needs, please inform us at least 48 hours before the workshop start date.
Join us in Toronto to discuss how Product Designers are shaping the world’s most innovative digital products by combining creativity, research, and technical skills to solve real user problems.
Join us in London to explore how artificial intelligence is transforming the way organizations solve diverse and complex problems: supporting ideation, speeding up product development, and streamlining business operations.
Join us in London to discuss how Product Designers are shaping the world’s most innovative digital products by combining creativity, research, and technical skills to solve real user problems.
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