Incognito Software, a global provider of broadband device provisioning, IP address management, bandwidth monitoring, and service activation solutions, today announced the latest version of its Bandwidth Activity Reporter.
This updated solution extracts and analyzes data from multiple network, billing, and customer relationship management sources to provide comprehensive network intelligence, usage reports, and service metrics, according to the Vancouver-based firm. The resulting data is displayed in an easy-to-read format that helps cable operators make more informed decisions about capacity planning, service offerings, and policy enforcement, the Canadian company says.
According to ABI Research, the global cable broadband market grew seven percent to 161 million subscribers in 2013. This growth, combined with customer demands for higher speeds due to the adoption of over-the-top video, in-home wifi for mobile devices, streaming music, and cloud services are putting increasing strains on cable networks. The challenge for operators is to find a way to map network performance so they can deliver the best possible user experience for their subscribers from both a performance and privacy perspective while still finding new ways to increase revenue.
Bandwidth Activity Reporter takes the guesswork out of network intelligence, “processing and organizing network data into trends and reports that help operators make informed decisions regarding network planning, service offerings, and policy enforcement.”
“The number of connected devices in the home continues to increase, which means that operators must find better and more efficient ways to monitor, measure, and monetize their networks to ensure an optimal subscriber experience in spite of these growing challenges,” said Stephane Bourque, president and CEO of Incognito Software.
“Bandwidth Activity Reporter provides an unparalleled level of insight – ranging from peak traffic times, number of devices per user interface, upstream and downstream statistics, and more – to allow cable operators to not only prioritize their networks based on demand, but also capitalize on new revenue opportunities,” Bourque added.