The World’s Most-Loved Brands on Social Media
Hootsuite has launched The Love List, a regularly self-updating list of the world’s most-loved brands on social media.
The Vancouver-based, billion-dollar social media company uses an algorithm that combines sentiment and mentions to determine whose popular for good reasons.
“We know true brand health is based on more than popularity—and there is a big difference between ‘love’ and Like,” Hootsuite says. “To find out which of the world’s biggest brands are seeing love on social, we collected data with uberVU, Hootsuite’s listening and analytics solution, tracking social metrics like mentions, sentiment and more for millions of public posts mentioning over 450 top brands across the social web.”
According to Hootsuite, the score is based on three data points: the total number of social media mentions the brand received, the brand’s social sentiment score, and the percentage of the brand’s social conversations comprised of the word “love.” Mentions are the number of times the brand or company name was used across social media. Sentiment is the emotion behind a social media mention.
Here’s the inaugural top 10.
Rank | Brand | Industry | Score |
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1 | Dove | CPG | 99.654 | |
2 | Friskies | CPG | 98.716 | |
3 | Kohl’s | Retail | 98.225 | |
4 | Avon | CPG | 97.222 | |
5 | Renaissance Hotels | Travel & Hospitality | 96.188 | |
6 | The CW | Media & Entertainment | 96.015 | |
7 | TripAdvisor | Travel & Hospitality | 95.938 | |
8 | West Elm | Retail | 95.225 | |
9 | Tech | 94.879 | ||
10 | Nordstrom | Retail | 93.799 |
Check out The Love List here.