SVP, Global Operations, Product Design & Strategy at Citi
Zeina Zeitouni
Executive Director, Head of Product
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Relive the highlights of Leaders in Fintech: Navigating the Balance Between Creativity and Control with Sailaja Shri, Kurt Flor, and Zeina Zeitouni in the photo gallery. Download and share your favorites, and don't miss the next event!
"Product success isn’t about how many features you ship. It’s about what people do differently because your product exists."
Sailaja Shri
Director of Product Management, Digital Payments
Sailaja is a Director of Product Management for Digital Payments at Mastercard, where she launches innovative payment products across North America. She partners with major tech platforms and issuers to scale tokenized solutions that secure and simplify transactions, and brings 10+ years of experience across fintech, banking, and regulation driving innovation in complex, highly regulated environments.
Kurt Flor
SVP, Global Operations, Product Design & Strategy at Citi
Kurt is a global operations and design leader focused on helping large organizations deliver great digital experiences at enterprise scale. At Citi, he supports the operating models, workflows, and cross-functional alignment that turn strategy into shipped outcomes across complex, regulated environments.
Zeina Zeitouni
Executive Director, Head of Product
Zeina leads product teams at J.P. Morgan, bringing a product-builder lens to scaling what works inside a global financial institution. She leads Product at Aumni, an investment analytics platform for venture and private market investors that became part of J.P. Morgan through acquisition, and brings perspective on maintaining speed and focus as scale and governance ramp up.
Join Saachi Khurana, Vice President of Product at JPMorgan Chase, as she shares how high-performing teams use pilots to learn quickly, build evidence, and earn stakeholder trust before committing to scale.
Join Helen Wong, Senior Product Manager at JPMorgan Chase, as she explores how PMs can use AI to prototype faster, test ideas earlier, and make better product decisions without losing strategic clarity.
Doruk Cuhadar and Madeline White share how they identify meaningful customer problems and translate them into compelling product experiences, balancing insight, speed, and scale across two very different organisations.
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