Product Evenings TO: Innovating Beyond Transactions

As payments become faster and more commoditized, differentiation now comes from experience. Rohit Sharma explores how teams can use payments as a foundation for deeper engagement, unlocking loyalty, rewards, and meaningful customer insights rather than treating transactions as endpoints.

BrainStation Toronto
Wed, Apr 15, 2026
2026-04-15T22:00:00.0000000Z – 2026-04-16T00:00:00.0000000Z

482 Front St W, 2nd Floor, Toronto, ON How to get here
$35

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80k+ attendees globally
Learn from industry experts
Live Q&A

Rohit Sharma

Director, Product Management

Rohit Sharma

Director, Product Management

Through real-world examples from payments and open banking, Rohit breaks down what experience-first product design looks like in practice. Attendees will learn which metrics truly matter, adoption, retention, and transaction value, and how focusing on them drives both customer satisfaction and business growth.

Rohit Sharma

Director, Product Management

Rohit is a seasoned Product Management leader focused on the transformation of financial services, currently within Payments and Open Banking at Scotia Digital. His expertise centers on navigating complex regulatory and fraud threat landscapes to build seamless solutions that ensure security and compliance while never compromising on user experience. He thrives on converting technical friction into scalable, high-trust product ecosystems. When off the clock Rohit can be found on the squash court replicating the agility of his professional roadmaps.

01
From Payment Rails to Product Experiences

Learn how payments are evolving from basic functionality into platforms that power engagement, insights, and differentiated customer value.
02
Designing Experience-First Payment Products

Explore case studies that show how customer experience can lead product strategy, transforming everyday transactions into moments that build trust and loyalty.
03
Measuring What Matters in Modern Payments

Understand which metrics signal real success in payments products, and how adoption, retention, and transaction value guide smarter product decisions.

Details of the Evening

What's Included

Gourmet Light Refreshments – Enjoy a curated selection of artisanal bites and small plates, perfect for connecting with colleagues.
Settle in for easy conversation and good company in a warm, welcoming space. With a thoughtful selection of beer and wine on hand, it’s the perfect backdrop for winding down or catching up.

Have dietary restrictions?

To ensure we can accommodate your dietary needs, please inform us at least 48 hours before the workshop start date.

How to Get Here

BrainStation Toronto

482 Front St W, 2nd Floor, Toronto, ON

Get Directions

Finding Your Way

Located near Front St. West and Spadina Ave. at The Well, right next to the Indigo.
Entering The Building

Look for Quantum Coffee, enter the building, and follow the signs to the elevators.
Once You're Inside

Take the elevator to the 2nd floor. Our staff will be there to greet you at the campus reception.