Digital Marketing Skills
BrainStation’s Digital Marketing career guide can help start a career in marketing, including content creation, social media marketing, email marketing, and more. The guide provides an in-depth overview of the marketing skills you should learn, the best available digital marketing training options, career paths in digital marketing, how to become a digital marketer, and more.
Become a Digital Marketer
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Digital Marketers need a diverse range of digital marketing skills to create strategies that resonate with the target audience.
However, it is important to note that the specific marketing skills you need will largely depend on the job description. Jobs in digital marketing are widely flexible, often requiring unique combinations of marketing skills depending on the company’s goals. For example, one role might require a blend of creative writing and technical Search Engine Optimization (SEO), while another pairs video editing with community management.
To succeed in this field, you need a balanced combination of technical proficiency and adaptive soft skills. While hard skills are often what get your resume past the applicant tracking systems (ATS), recruiters are increasingly looking for specific personality traits, like curiosity, empathy, and adaptability. These qualities are what make you a better digital marketer because the job is less about following a textbook and more about understanding human behavior.
NOTE
The modern marketer is often described as a “T-shaped” professional, possessing broad knowledge across many disciplines (the top of the T) while having deep expertise in one or two specific areas (the vertical bar of the T).
Given the wide range of job roles you could encounter over the course of your digital marketing career, from a specialist in an agency to a generalist in a tech startup, you won’t necessarily need to excel in all of the following areas. However, these are the most relevant skills required across digital marketing jobs.
What Skills Do You Need for Digital Marketing?
A Digital Marketer’s Hard Skills
In the fast-paced digital marketing world, theory only gets you so far. To truly drive growth and prove your ROI (Return on Investment), you need a solid foundation of technical capabilities.
In competitive job markets, employers are looking for candidates who can hit the ground running. They want to see that you possess the specific, actionable competencies required to navigate the modern digital landscape.
- 1
Search Engine Optimization (SEO) & Search Engine Marketing (SEM)
None of the work you do matters unless people see it. Using search engines to drive traffic to your landing pages is the most vital step in connecting with your target audience.
The Skill
It starts with keyword research to identify market trends. You need to understand how to optimize content for organic rank (SEO) and how to effectively bid on paid keywords (SEM) to drive brand awareness and dominate the search results.
- 2
Data & Analytics
You don’t need to be a data scientist, but you must be proficient in data analysis.
The Skill
Mastering digital marketing tools like Google Analytics (GA4) is non-negotiable. You need to know how to interpret data analysis metrics, such as audience location, bounce rates, and conversion paths, to discover why a marketing campaign worked or failed.
- 3
Video Marketing
Video marketing is no longer just an option, on platforms like TikTok, Instagram Reels, and YouTube, it is the primary way users consume content on social media.
The Skill
You need the ability to script, shoot, and edit short-form vertical video that grabs attention in the first 3 seconds. Video is also a key way to generate leads and involves understanding video SEO (how to get your videos found on YouTube) and live-streaming engagement.
- 4
Social Media Marketing
To succeed in this field, you must move beyond casual use and master the specific algorithms and business tools of the social media platforms where your audience spends their time.
The Skill
You need to understand the nuances of each channel (e.g., LinkedIn for B2B vs. TikTok for B2C). This includes mastering your social media strategy, social listening, and launching a successful social media campaign.
- 5
Pay-Per-Click (PPC) & Social Advertising
If your budget includes money for advertising, you need to know where to spend it to generate leads and maximize impact.
The Skill
Understanding targeting parameters (demographics, interests, behaviors) on platforms like Meta Ads and Google Ads ensures you don’t waste budget on the wrong eyes.
- 5
Email Marketing Strategy
Sending an email is easy, sending an effective campaign is hard.
The Skill
You need to understand list segmentation (sending the right message to the right person) and compliance (CASL/GDPR). This ensures your efforts are aligned with the sales team goals.
Email ROI is an impressive $36 for every $1 spent, proving it remains a powerhouse skill.
A Digital Marketer’s Soft Skills
While technical skills may get your resume past the Applicant Tracking System (ATS), it is your soft skill set that will land you the job, and help you grow.
Employers aren’t just looking for someone who can read a spreadsheet, they are looking for communication skills and adaptable communicators who can speak effectively with a client or a CEO. In a diverse and rapidly changing market, the ability to connect with people is just as valuable as your ability to connect with algorithms.
These are the transferable soft skills that help you lead teams and sell your ideas:
Storytelling & Copywriting
Whether captioning an Instagram post or writing a blog post, excellent storytelling is your greatest asset.
Why it matters:
In content marketing, you sometimes need to convey complex ideas clearly and compellingly to hold a user’s attention in a distracted digital world.
Creative Problem Solving
Your competitors are likely trying to achieve the same goals as you, how can you make your brand stand out?
Why it matters:
Your edge lies in your ability to innovate in your brand development, finding new pathways to reach users or ways to grab attention when standard ads stop working.
Agility & Adaptability
The digital landscape changes monthly. An algorithm update or a new trend can make yesterday’s market research obsolete.
Why it matters:
You need the agility to pivot your marketing strategy without losing momentum.
Strategic Planning & Project Management
All these soft skills come together when you lay out a multi-phase plan.
Why it matters:
Successful marketers have a forward-looking attitude. You need to move beyond posting content to creating comprehensive strategies that align with business goals over weeks or months.
A Digital Marketer’s Adjacent Skills
To advance your career, it helps to see the bigger picture. Digital marketing is just one piece of the business puzzle, closely interlocking with how products are sold (E-commerce) and how customers experience them (UX/UI).
E-commerce and user experience are closely related to the marketing field. If you are looking to transition into digital marketing from one of these backgrounds, you already possess valuable transferable skills and a solid understanding of key marketing principles, a great base to build on. Even if you are already in marketing, knowing the basics of these fields will improve your work, as they often overlap in the real world.
Ecommerce Marketing
User Experience (UX) & User Interface (UI)
What Digital Marketing Skills are in Demand?
The baseline for employable skills in digital marketing is shifting. Now, employers are moving beyond basic channel management and prioritizing tech-enabled efficiency. The most in-demand marketers are no longer just creatives or strategists, they are operators who can scale their output using emerging technology.
For a successful career, you must master the tools that allow you to multiply your productivity:
Artificial Intelligence (AI)
Marketing Automation
Digital Marketing Tools
Possessing the right skills is the foundation of your career, but execution requires technology. Unlike traditional marketing, digital marketing allows you to measure every single interaction—but only if you have the right software. Digital marketing tools act as the bridge between theory and practice, giving you the capability to scale your knowledge, automate workflows, and measure the impact of your marketing campaigns down to the dollar.
What are the Digital Marketing Tools?
Digital marketing tools are the software platforms and applications that allow digital marketing professionals to execute, track, and automate their strategies. Without these tools, data analysis of the of complex modern campaigns would be impossible.
We will break down the essential MarTech (Marketing Technology) stack into six key categories:
- AI & Automation Tools: For efficiency and scaling.
- Search Engine Optimization Tools: For organic visibility.
- Paid Advertising (PPC) Tools: For immediate traffic acquisition.
- Marketing Analytics Tools: For performance measurement.
- Social Media Tools: For community management.
- Email Marketing Tools: For customer retention.
- Design Tools: For content creation.
- Content Management Systems (CMS): For website management.
What Digital Marketing Tools are Recommended?
Digital Marketers today use a wide range of tools to develop, track, and measure performance. With the industry evolving at a fast pace, your success often depends on your stack, the specific combination of softwares you use to meet your objectives.
While every company has different needs, these are the industry-standard tools you will likely encounter in your digital marketing career.
- 1
Search Engine Optimization Tools
SEO tools are the primary instrument for market intelligence and organic visibility. In digital marketing, you cannot simply guess what your target audience is looking for, you need data to prove it. These tools help you conduct market research and analyze search engine algorithms to tell you exactly what users are typing into the search bar, allowing you to align your marketing content with their intent and capture traffic without paying for ads.
SEMrush & Ahrefs
These are the digital marketing industry standards for keyword research. They allow you to analyze competitor strategies, identify high-value keywords, and audit your website’s technical health to ensure search engines can read your content.
Moz
A user-friendly platform. It focuses on tracking local search rankings and measuring Domain Authority, a metric that predicts how well a website will rank.
Unbounce
Generating traffic is only the first step, converting that traffic is the goal. Unbounce allows digital marketers to build and test custom landing pages, web pages designed specifically to capture leads, without requiring any coding knowledge.
- 2
Paid Advertising (PPC) Tools
While organic traffic (SEO) is free, it is slow. Paid advertising allows you to and place your message directly in front of potential customers. These tools are the engines that run your paid campaigns.
Google Ads
These are the digital marketing industry standards for keyword research. They allow you to analyze competitor strategies, identify high-value keywords, and audit your website’s technical health to ensure search engines can read your content.
Meta Ads Manager
The world’s largest advertising platform. It allows you to display text ads in Google search results (Search Network) or image ads on millions of websites (Display Network) targeting users based on what they are actively searching for.
- 3
Marketing Analytics & Data Tools
In digital marketing, every click, scroll, and purchase generates data. Marketing analytics tools are responsible for capturing this information and translating it into actionable insights. They provide the objective truth about campaign performance, allowing digital marketers to move beyond intuition and make decisions based on hard evidence regarding user behavior and return on investment (ROI).
Google Analytics (GA4)
The foundational tool for web analytics and data analysis. It tracks user activity across your website, providing granular data on traffic sources, user demographics, and conversion paths.
Looker Studio
Raw data can be difficult to interpret. Looker Studio connects to data sources like Google Analytics to visualize complex metrics, turning them into clear, interactive dashboards and reports for stakeholders.
- 4
Social Media Marketing Tools
Modern social media management involves maintaining a consistent presence across multiple fragmented platforms simultaneously. Attempting to post content, track engagement, and reply to customer inquiries manually across these channels is inefficient and unscalable.
Hootsuite, Buffer & Later
These platforms act as a central command center. They allow you to schedule social media posts in advance across LinkedIn, Instagram, and TikTok, ensuring a consistent stream of content without requiring daily manual input.
Sprout Social
It specializes in social listening, monitoring the internet for mentions of your brand or industry keywords to gauge public sentiment and identify trends before they peak.
- 5
Email Marketing & Customer Relationship Management Tools
While social media marketing helps you reach new audiences, email marketing is the primary tool for retaining them. It is an owned channel, meaning you have a direct line of communication to your customers without an algorithm filtering your message. These tools allow digital marketers to manage large databases of subscribers and deliver personalized, automated messages at scale to nurture leads into buyers.
MailChimp
A widely used platform that combines list management with design features. It allows users to build professional newsletters using visual editors and automate basic campaigns, such as welcome emails.
HubSpot & Salesforce
These are advanced Customer Relationship Management (CRM) platforms. They integrate email marketing with sales data, enabling complex automation, such as triggering a specific email sequence based on a user’s website activity or purchase history.
- 6
Content & Design Tools
Visual communication is a core component of digital marketing strategy. Because professional design resources are often limited or expensive, digital marketers are frequently required to produce their own visual assets. These tools demystify the design process, providing templates and libraries that allow non-designers to create polished, brand-compliant graphics and videos for their campaigns.
Canva
A user-friendly graphic design platform built for efficiency. It offers pre-formatted templates for social media platforms, presentations, and ads, allowing digital marketers to produce high-quality visual content rapidly.
Stock Resource Sites (Unsplash, Envato)
High-quality imagery is essential for establishing credibility. These platforms provide licensed access to millions of professional photos, videos, and audio tracks, ensuring digital marketing materials look professional to support your content marketing and brand development.
- 7
Content Management Systems (CMS)
Your website is the central hub of your digital marketing strategy. A CMS is the software that enables you to create, edit, and publish digital content without needing to write code. For digital marketers, proficiency in a CMS is essential because it allows you to update landing pages, publish blog posts, and modify site structure instantly without waiting for a developer.
WordPress
The industry standard. It is highly flexible and relies on a vast ecosystem of plugins that allow marketers to add complex features easily.
Shopify
The leading platform for e-commerce. It integrates website management with inventory and payment processing, making it a required skill for retail marketers.
Webflow
A modern visual builder that bridges the gap between design and coding. It is increasingly popular among marketers who want pixel-perfect control over their site’s design without writing HTML/CSS.
- 8
AI & Automation Tools
Efficiency is a competitive advantage in the modern landscape. AI and automation tools function as force multipliers, handling repetitive operational tasks and data analysis. This allows digital marketers to shift their focus from manual execution to high-level strategy and creative development.
Generative AI (ChatGPT / Claude / Jasper)
These tools assist with content marketing creation and research skills. They are used to draft copy, summarize large documents, and brainstorm social media campaign concepts, significantly reducing the time required for creative ideation.
Automation (Zapier / Make)
These platforms act as the bridge between different software applications. They allow digital marketers to build automated workflows (e.g., automatically sending a new Facebook lead to a Google Sheet), eliminating manual data entry and reducing the risk of human error.
DISCLAIMER
While AI tools are powerful accelerators, use them to draft faster and learn new concepts, but never trust them blindly. AI models can produce incorrect facts, misinterpret data, or generate generic content that harms your brand’s unique voice. The most successful marketers use AI to do the heavy lifting, but they always double-check the output. Remember that you are the marketing strategy expert, the AI is just the assistant.
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