Product Evenings TO: Why Great Fintech Product Managers Embrace Complexity
Exclusive Event
Product Evenings TO:Why Great Fintech Product Managers Embrace Complexity
Join us for a conversation with Mia Hochar, Senior Director of Product Management at Capital One Canada, for a behind the scenes look at how customer-centric innovation comes to life at a leading digital financial service provider that is accustomed to both complex risk management and making bold decisions in the highly regulated financial services industry.
Drawing from her experience in digital financial services, Mia explores how strong PMs balance multi-layered risk, foster truth-seeking cultures, and translate constraints into clear customer value, showing why complexity isn’t a blocker to great products, but a catalyst for better decisions.
Mia Hochar
Senior Director of Product Management
Mia Hochar is a Senior Director of Product Management, leading products, capabilities, and design at Capital One Canada. In her role, she brings products and experiences to life to
support the financial journeys of Canadians, guiding them from conception to implementation, always working back from the customer and leveraging data to drive decisions.
Exclusive Event
Event Overview
Fintech product management is complex by default, layered with regulation, risk, and high customer expectations. In this session, Mia Hochar shares how leading product teams at Capital One embrace that complexity to build secure, innovative, and customer-first products and experiences.
01
Multi-Layered Risk Management
Great fintech product managers don’t avoid complexity, they design through it. Learn how to navigate regulatory, operational, and security risks while still delivering meaningful innovation.
02
Truth-Seeking Culture
The strongest product teams are grounded in evidence, not assumptions. Explore how a truth-seeking culture encourages curiosity, challenges bias, and leverages data to guide decision-making.
03
Customer-Centricity
Product managers know to listen to customers to understand their pain points and to engineer
the best solutions to address them. Discover how managers pair customer centricity and the deep understanding of the environment they work in to translate needs into actionable and sustainable solutions.
Details of the Evening
What's Included
Gourmet Light Refreshments – Enjoy a curated selection of artisanal bites and small plates, perfect for connecting with colleagues.
Settle in for easy conversation and good company in a warm, welcoming space. With a thoughtful selection of beer and wine on hand, it’s the perfect backdrop for winding down or catching up.
Have dietary restrictions?
To ensure we can accommodate your dietary needs, please inform us at least 48 hours before the workshop start date.
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