Event Date

2026-02-10T18:00:00.0000000

Exclusive Event

Leaders in Product: Driving Customer Impact in Modern Financial Services

Join us in Toronto for a forward-looking conversation with product leaders shaping the future of financial services through innovation, trust, and customer-centric design.

BrainStation Toronto
Tue, Feb 10, 2026
2026-02-10T23:00:00.0000000Z – 2026-02-11T00:30:00.0000000Z

482 Front St W, 2nd Floor, Toronto, ON How to get here
$35

Purchase Tickets

80k+ attendees globally
Learn from industry experts
Live Q&A

Ritchie Hou

Director of Product Management
Obafunto Ayinoluwa

Director, Digital Experience, Avion Rewards

Hear From Industry Leaders

Ritchie Hou

Director of Product Management

Ritchie Hou is the Director of Product at Capital One, where he oversees the development and delivery of financial products that aim to combine innovation, user experience, and reliability. With deep expertise in product leadership and a sharp understanding of customer needs in banking and finance, Ritchie guides teams to build solutions that make financial services more accessible and intuitive. Known for aligning business goals with user-centric design, he collaborates across engineering, design, risk, and business stakeholders to shape products that meet both regulatory standards and customer expectations.
Obafunto Ayinoluwa

Director, Digital Experience, Avion Rewards

Obafunto Ayinoluwa is the Director of Digital Experience for Avion Rewards at RBC, where he oversees the design and delivery of digital features that enhance customer engagement and loyalty. In this role, he leads product and experience strategy to ensure the Avion Rewards platform meets the evolving needs of users. With a strong background in digital product design and customer experience, Obafunto combines strategic vision with operational execution to create intuitive, secure, and rewarding digital journeys for RBC clients.

01
Navigating Complexity in Large, Regulated Organizations

Explore how product leaders drive alignment and momentum inside large enterprise environments. Learn how teams balance innovation with regulation, governance, and operational scale, and how constraints can become powerful catalysts for sharper product thinking rather than blockers to progress.
02
Customer-Centered Product Development in Financial Services

Discover how product teams craft intuitive, trustworthy experiences for customers who rely on financial products every day. We’ll examine how human-centred design and data-driven insight shape everything from daily banking to credit journeys, while meeting rising expectations set by tech-first exp
03
Scaling Product Teams, Culture & Innovation

Learn how leaders build strong product cultures within large financial institutions. We’ll explore how to develop high-performing teams that move with urgency, innovate responsibly, and empower the next generation of product leaders in a sector undergoing rapid digital transformation.

Details of the Evening

What's Included

Gourmet Light Refreshments – Enjoy a curated selection of artisanal bites and small plates, perfect for connecting with colleagues.
Settle in for easy conversation and good company in a warm, welcoming space. With a thoughtful selection of beer and wine on hand, it’s the perfect backdrop for winding down or catching up.

Have dietary restrictions?

To ensure we can accommodate your dietary needs, please inform us at least 48 hours before the workshop start date.

How to Get Here

BrainStation Toronto

482 Front St W, 2nd Floor, Toronto, ON

Get Directions

Finding Your Way

Located near Front St. West and Spadina Ave. at The Well, right next to the Indigo.
Entering The Building

Look for Quantum Coffee, enter the building, and follow the signs to the elevators.
Once You're Inside

Take elevator to the 2nd floor. Our staff will be there to greet you at the campus reception.

Get Started

Reserve Your Spot

Spots are limited - purchase your ticket to connect with leaders and professionals at this exciting event.

BrainStation Toronto
Tue, Feb 10, 2026
2026-02-10T23:00:00.0000000Z – 2026-02-11T00:30:00.0000000Z

482 Front St W, 2nd Floor, Toronto, ON Get Directions
$35

Purchase Tickets

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