How to Become a Digital Marketer
BrainStation’s Digital Marketing career guide can help start a career in marketing, including content creation, social media marketing, email marketing, and more. The guide provides an in-depth overview of the marketing skills you should learn, the best available digital marketing training options, career paths in digital marketing, how to become a digital marketer, and more.
Become a Digital Marketer
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What is Digital Marketing?
Digital marketing is the act of promoting products and services through various digital marketing channels, such as social media, search engines, emails, and mobile apps. Unlike traditional marketing methods, which rely on static marketing channels like print, billboards, or TV, digital marketing is more data-driven, allowing brands to track engagement on social media, monitor ROI (Return on Investment) in real-time, and target specific audiences with precision.
Overview
Digital marketing is a distinct discipline because it requires a unique set of skills to navigate the technology that shapes our society. While traditional marketing casts a wide net, often reaching people who have no interest in the product, digital tools allow for hyper-targeted communication.
For example, social media algorithms pay careful attention to the content social media users consume to understand their personality and interests. This allows advertisers to show ads based on specific search history, profile, or behavior. While this level of personalization is impossible with traditional channels, it is the standard in the digital world, where analytics ensure the right message reaches the right person at the right time.
At its core, digital marketing connects businesses with potential customers where they spend a lot of their time: browsing online channels.
Why is Digital Marketing Important?
While traditional marketing channels like print and broadcast still hold value, incorporating a digital or online marketing strategy is no longer optional, it is essential for relevance. Innovation is central to business growth, and brands that effectively integrate these marketing channels are better positioned to capture market share, while those that ignore the online landscape risk becoming invisible to modern consumers.
Without a digital presence, you aren’t just missing out on a trend, you are missing out on a massive segment of your potential market that expects to find you online.
There are many benefits of digital marketing that complement and enhance a business’s overall marketing strategy:
- Deep Customer Insights
Digital tools can reveal hidden behaviors and preferences, allowing you to learn things about your customers you did not know before. These insights can drive strategic product development and messaging.
- Measurability
You can track the success of your marketing efforts and every dollar spent using analytics.
- Precision Targeting
You can reach specific demographics of interested users, and trigger behaviors of potential customers rather than taking a guessing approach.
- Interactivity
Foster a conversation on social media between the brand and the consumer, building trust and loyalty.
- Global Reach
Small businesses can reach international target audiences without the cost of sending printed assets internationally.
- Cost Efficiency
Digital campaigns often require lower upfront investment compared to TV or print, leveling the playing field for smaller competitors.
- Speed to Market
Digital campaigns can be launched, paused, or pivoted in minutes, unlike print or broadcast media which have long lead times.
What is Digital Marketing and How Does it Work?
To acquire customers systematically, Digital Marketers use a framework known as the marketing funnel. This funnel relies heavily on inbound marketing methodologies to be effective.
Inbound marketing is a strategic shift away from interruptive tactics. Rather than pushing unwanted ads onto an audience, referred to as outbound marketing, inbound marketing focuses on creating content that addresses the specific needs and pain points of your target audience. It is about providing the right answer at the exact moment a potential customer asks the question.
By solving problems rather than just selling products, you build trust early in the relationship. This approach guides the customer naturally through the funnel, taking them from total unawareness to brand advocacy. An effective digital marketing strategy moves users through these four stages:
- 1st
PhaseAwareness
At this stage, the potential customer does not know the brand yet. The goal is to cast a wide net and capture the attention of your target audience and other potential customers.
- Goals: Visibility and traffic to your platforms and content.
- Tactics: Social media posts, display ads, influencer marketing, and educational content marketing (SEO) designed to answer broad questions.
- 2nd
PhaseConsideration & Interest
The potential customer is now aware of you and is comparing you against competitors. They are looking for social proof and product details.
- Goals: Engagement and education on your brand.
- Tactics: E-books, newsletters, targeted email campaigns, webinars, and reviews/testimonials.
- 3rd
PhaseConversion & Decision
The customer is ready to buy. The marketing focus shifts to removing friction and closing the sale.
- Goal: Generate sales.
- Tactics: Retargeting ads, discount codes, clear call to action (CTA) buttons, free trials, and optimized landing pages.
- 4th
PhaseLoyalty & Advocacy
The relationship doesn’t end at the sale. Your marketing efforts now focus on turning a one-time buyer into a repeat customer who refers others.
- Goals: Retention and word-of-mouth.
- Tactics: Post-purchase email flows, loyalty programs, referral bonuses, and community management.
What are the 7 Types of Digital Marketing?
Digital marketing encompasses a wide range of strategies and specializations that work together. While a “T-Shaped Marketer” may have broad knowledge of all of them, most professionals specialize in one or two areas. Beyond the core types of digital marketing, modern Digital Marketers often leverage specialized strategies across various online platforms to reach niche audiences or amplify their impact.
Search Engine Optimization (SEO)
SEO is the art and science of optimizing your online content so that search engines (like Google or Bing) show it as a top result for searches of certain keywords. Search engine optimization is focused on driving organic (free) traffic.
Why it matters
Organic search is often the primary source of digital web traffic. Ranking high builds credibility and trust without paying for every click.
Key Tools
Use Ahrefs, Moz, and SEMrush to conduct technical site audits and research high-value keywords, while relying on Google Search Console to monitor exactly how your site is performing in search results.
Mobile Marketing
In a mobile-first world, almost all digital marketing focuses on mobile marketing. However, this type of digital marketing refers specifically to tactics designed only for mobile devices.
Tactics
SMS marketing, In-App advertising, and App Store Optimization (ASO), which is essentially SEO for mobile apps.
Why it matters
Mobile devices are personal and always on. The average mobile user checks their device multiple times a day. SMS open rates are typically far higher than email, making it a powerful digital marketing channel for time-sensitive offers.
Key Tools
Leverage Klaviyo and Attentive to master mobile retention through text messaging, and utilize data.ai and Sensor Tower to refine your App Store Optimization (ASO) strategy.
The majority of US online adults use SMS or MMS daily, and open rates for SMS are as high as 90%
Search Engine Marketing (SEM) & Pay-Per-Click (PPC)
While SEO focuses on earning traffic, search marketing via SEM focuses on buying traffic. This involves bidding on keywords so that your paid ads appear at the very top of search engine results. The most common model is Pay-Per-Click (PPC), where you only pay when a user actually clicks your ad.
Why it matters
SEM & PPC generate immediate visibility and results, making it ideal for time-sensitive marketing campaigns. This form of paid advertising is often the fastest way to drive traffic.
Key Tools
Execute your paid search strategy using Google Ads and Microsoft Advertising to bid on keywords and manage campaign budgets across their respective search networks.
Content Marketing
Content marketing focuses on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience. This is the fuel for your other digital marketing channels and the core of any inbound marketing strategy, without effective content marketing, you have nothing to share on your social media channels or rank for in search engines.
Tactics
Blog posts, video marketing assets, podcasts & infographics.
Why it matters
It builds brand authority and nurtures customers through the funnel (from awareness to decision).
Key Tools
Manage your website content via a CMS like WordPress or Webflow, and identify topics to write about based on trends or SEO goals.
Social Media Marketing
Social media marketing involves content creation for social media platforms to promote your products or services and build a community. Effective strategies here often overlap heavily with your content marketing calendar. It is split into organic social (posting freely to your followers) and paid social (social media advertising to specific target audiences).
Why it matters
It humanizes your brand. Platforms like Instagram, TikTok, and LinkedIn are where brands can develop a voice and engage directly with users through text and video marketing.
Key Tools
Streamline your workflow by scheduling posts across multiple platforms with Buffer or Hootsuite, and create visually engaging assets without a design degree using Canva.
Influencer Marketing
While this often sits under the umbrella of social media marketing, influencer marketing has grown into its own distinct budget line item. It involves partnering with individuals who have a dedicated following on popular social media platforms and can influence the purchasing decisions of their target audience.
Why it matters
Consumers trust people on social media more than brands. A recommendation from a trusted creator (whether a celebrity or a micro-influencer) often bypasses the skepticism people have toward traditional paid advertising.
Key Tools
Platforms like Grin, Upfluence, and Aspire allow marketers to discover relevant influencers, manage contracts, and track the ROI of sponsored posts within a single dashboard.
Email Marketing
Despite being one of the oldest digital marketing channels, email marketing remains one of the most effective. It is the process of sending commercial messages to a group of potential customers who have opted in to hear from you.
Why it matters
It typically offers a significant ROI because you own the email list and aren’t at the mercy of platform algorithms. It is also crucial for customer retention.
Key Tools
Design and automate email campaigns using MailChimp, or manage complex customer relationships and communications at scale with HubSpot and Salesforce.
Marketing Analytics
Analytics is the backbone of digital marketing. It involves measuring, managing, and analyzing performance data to power digital marketing campaigns.
Why it matters
Unlike traditional marketing, digital marketing allows for real-time adjustments. Proper analytics help you navigate common digital marketing challenges, if a particular effort isn’t working, the data will tell you quickly, allowing you to optimize your digital marketing efforts and save budget.
Key Tools
Track website traffic and user behavior with Google Analytics (GA4), and visualize complex data sets to make them digestible for stakeholders using Looker Studio or Tableau.
Affiliate Marketing
Affiliate marketing is a performance-based strategy where a business rewards a third-party partner (the affiliate) for generating traffic or sales. It works by giving a partner a unique link that they promote themselves to potential customers and rewarding the partner with commission made from their unique link sales.
Why it matters
It is low risk and a effective form of online marketing. Unlike paying for ads upfront, you pay the affiliate after a sale is made and only if it came from their efforts. It turns customers and content creators on any digital platform into your external sales team.
Key Tools
Networks like ShareASale, CJ Affiliate, and Impact allow you to recruit partners, track unique referral links, and automate commission payouts accurately.
What is Digital Marketing Analytics?
One of the most significant benefits of digital marketing over traditional media is measurability. A billboard cannot tell you exactly who looked at it, but digital channels provide precise data on every interaction. To succeed in this field, you must be comfortable tracking Key Performance Indicators (KPIs) to confirm you are meeting your marketing goals. Here are the most critical metrics you will use daily:
Customer Lifetime Value (CLV)
The total revenue a business can expect from a single customer account over time. Digital marketers use this to determine how much they can afford to spend on acquiring new users.
Traffic
The total number of visits to your website or web pages.
Click-Through Rate (CTR)
The percentage of people who saw your ad or email marketing message and actually clicked on it. This measures how compelling your creative or copy is.
Conversion Rate
The percentage of visitors who completed a desired action (e.g., buying a product or filling out a form) from your content.
Cost Per Acquisition (CPA)
How much money you had to spend on advertising to get one paying customer.
Return on Investment (ROI)
The ultimate measure of success. It calculates the profit generated relative to the cost of the digital marketing campaign or efforts.
AI in Digital Marketing
Artificial Intelligence (AI) is no longer a sci-fi concept, it is the new standard in digital marketing. Understanding how to leverage these tools is now a mandatory skill for modern digital marketers.
What is AI in Digital Marketing?
AI in digital marketing refers to the use of machine learning algorithms and data analysis to simulate human intelligence. It allows computers to perform tasks that typically require human intervention, such as predicting consumer behavior, generating content, and personalizing customer experiences in real-time.
What is Automation in Digital Marketing?
Automation is the engine that powers consistent action. Effective marketing automation involves using software to handle repetitive tasks and workflows without the need for constant human input.
- Example: Instead of manually emailing every new subscriber, an automation workflow instantly triggers a personalized “Welcome Series” of 3 emails sent over 3 days.
- The Benefit: It allows marketers to scale their efforts, nurturing thousands of leads simultaneously while focusing their human energy on high-level strategy and creativity.

How AI is Changing Digital Marketing
AI is shifting the industry from “reactive” to “predictive”.
- Hyper-Personalization: AI analyzes past behavior to recommend products a user is likely to buy next (think of Netflix or Amazon recommendations).
- Predictive Analytics: AI tools can forecast trends and sales performance, helping marketers allocate budgets more efficiently.
- Content Velocity: Tools like ChatGPT and MidJourney allow marketers to brainstorm, draft, and visualize digital marketing campaigns 10x faster than before, streamlining the content creation process.
How to Use AI in Digital Marketing
To future-proof your career, you shouldn’t fear AI, you should become an expert at directing it.
- Master Prompt Engineering: Learn how to write specific, detailed instructions for AI tools to get high-quality outputs (e.g., for writing blog outlines or ad copy) and create your own library of best prompts to refer back to.
- Use AI for Research: Use AI to summarize long reports, analyze competitor reviews, or identify target audience pain points in seconds.
- Automate Customer Service: Implement AI chatbots to handle common customer queries 24/7, improving user experience and capturing leads while you sleep.
DISCLAIMER
Do not use AI to do the work for you, use AI to augment your work. Always challenge its outcome and use it to teach you, but never trust it blindly. You have more context, strategic nuance, and emotional intelligence than the algorithm. Use AI wisely as an assistant, but ensure the final digital marketing strategy and voice remain distinctly human.
How to Get Into Digital Marketing?
How to Become a Digital Marketing Expert?
To pivot into this career, there is no specific education background required. You may find that you already have some transferable skills that make you a great candidate for the field. Here is your 5-step roadmap to getting hired:
- 1
Education
While self-teaching is possible, structured learnings, such as a certification program, is the fastest way to bridge the skills gap without getting lost in outdated YouTube tutorials. Beyond just speed, a certification provides credentials recognized by employers, validating that you have been vetted by professionals. The hands-on approach ensures you are actively building a portfolio, while gaining critical industry insights from instructors who are active in the field.
- 2
Portfolio
2026 GuideHow to Make a Marketing Portfolio?Gather your coursework, mock projects, or passion projects into a professional, glossy package (website or PDF).
- 3
Tools
Ensure you have hands-on experience with one tool in every major category.
- 4
Resume
2026 GuideMarketing ResumeRewrite your resume for powerful application, using the exact keywords found in the job description.
- 5
Network
Innovative jobs are often filled through referrals before they are even posted.
Network to Make Connections in Digital Marketing
Unsurprisingly, developing a wide network as a digital marketer begins online. However, networking is not just about adding strangers on LinkedIn, it is about demonstrating thought leadership.
Build Your Platform Online for Digital Marketing Exposure
Building a strong social media presence is beneficial in any field, but in digital marketing, it is highly recommended to differentiate yourself.
Engage with industry leaders, comment on trends, and share your own insights. Optimizing your LinkedIn profile with keywords (like SEO, Content Strategy) is just as important as optimizing your resume.
Launch a Newsletter
Consider starting a small industry-related newsletter. This showcases your original high quality content, proves you are keeping up with trends, and grows a personal audience.
Join Communities
Participate in online groups, Reddit threads, and Discord servers dedicated to growth, SEO or any of your main marketing interests.
Attend Digital Marketing Events
There is no substitute for face-to-face connection.
- Conferences: Cities like Toronto, New York, and London host major annual digital marketing conferences. These are goldmines for meeting hiring managers.
- Meetups: Look for smaller, local events dedicated to specific niches.
- Virtual Summits: There are dozens of virtual networking events constantly happening over the world.
TIP
Give before you take. Don’t just ask for a job, ask for advice, offer feedback, or share an interesting article. People are more likely to help those who add value to the community.
B2B vs. B2C Digital Marketing
While the tools you will use often remain the same whether you are targeting consumers or businesses, the marketing strategy differs based on the target audience.
TIP
This is an interesting distinction to keep in mind when planning your strategy, applying for jobs, and identifying your own work preferences. While skills are transferable, the experience you grow in one sector will help you specialize. Moving from B2B to B2C (or vice versa) happens often, but understanding the nuances of these audiences is key to becoming a versatile digital marketer.
How Long Does It Take to Learn Digital Marketing?
Depending on your current experience and learning path, you may be able to acquire the technical skills you need to become a Digital Marketer in as little as a few weeks depending on the program (digital marketing certifications, digital marketing courses or digital marketing degrees).
However, mastering the craft is a significantly longer journey. True expertise goes beyond simply knowing how to use a tool, it requires developing the strategic intuition to solve complex business problems, interpret nuanced data, and adapt to shifting consumer behaviors, capabilities that are forged through years of hands-on practice.
Because the digital marketing landscape changes so rapidly (algorithms update, new platforms like TikTok emerge, AI tools evolve), becoming a digital marketer is not a destination, it is a continuous process of learning. The landscape of online marketing changes daily, the best marketers never stop being students.
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