Event Date

2026-05-19T18:00:00.0000000

Exclusive Event

Product Evenings LDN: AI Agents in the Wild

Join us in London for a forward-looking conversation with product leaders building the next generation of autonomous, AI-driven systems.

Ángela Castillo-Gill

Senior Product Manager, AI Insights & Fin AI Agent

Hear From Industry Experts

Ángela Castillo-Gill

Senior Product Manager, AI Insights & Fin AI Agent

Ángela Castillo-Gill is a Senior Product Manager at Intercom, where she leads product development for AI Insights and the Fin AI Agent, focusing on leveraging artificial intelligence to deliver smarter, more intuitive user experiences. She brings a strategic mindset to building AI-powered tools that help businesses and customers interact more effectively and meaningfully. With a focus on innovation, user-centric design, and scalable product solutions, Ángela helps steer Intercom’s AI initiatives toward improving communication and operational workflows.

01
From Automation to Autonomy: What “Agentic” Really Means

Explore how AI agents differ from traditional automations, from decision-making and multi-step planning to real-time adaptation, and what this shift means for product strategy and user experience in the wild.
02
Designing Trustworthy Agents: Safety, Reliability & Real-World UX

Examine the critical considerations behind building agents people can rely on, including transparency, failure modes, human-in-the-loop design, and the UX principles needed to ensure agents behave predictably and responsibly.
03
The Next Frontier: Agent Capabilities, Ecosystems & Scale

Discover how emerging capabilities such as tool use, collaboration, and multi-agent systems are transforming what products can achieve, and what teams must consider when deploying agents at scale across industries.

Gourmet Light Refreshments – Enjoy a curated selection of artisanal bites and small plates, perfect for connecting with colleagues.
Settle in for easy conversation and good company in a warm, welcoming space. With a thoughtful selection of beer and wine on hand, it’s the perfect backdrop for winding down or catching up.

Have dietary restrictions?

To ensure we can accommodate your dietary needs, please inform us at least 48 hours before the workshop start date.

BrainStation London

55-57 Rivington St, London

Finding Your Way

Located 5 minutes from Old Street station or 10 minutes from Liverpool Street station.
Entering The Building

Enter through the black gates on Rivington St and look for the BrainStation signs.
Once You're Inside

Our staff will be there to greet you at the campus reception.