Product

Spotlight

Google’s Sidewalk Labs Sees Sustainable Future for Wynwood

Spotlight

Vancouver is Canada’s Work From Home Destination

Spotlight

Sprinklr is Scaling the Most Important Business Priority—Customer Experience

Spotlight

Motorway’s Mission to Optimize Online Used Car Sales

Spotlight

ChartHop is Empowering Scale Through Better Access to People Data

Spotlight

CLEAR’s Digital Health Pass Makes the New Normal a Little Safer

Spotlight

Revolut Added Five Million Users Last Year—Here’s How

Dishpatch Scales Meal-at-Home Services, Expands Partner List

Chewy Expands First-Of-Its-Kind Pet Telehealth Service

Facebook Debuts Live Shopping Platform

Google Announces Slew of Retail-Focused Updates

Gucci, Roblox Partner to Debut New Digital Experience

PayPal Acquires Happy Returns to Expand Post-Purchase Experience

Amazon Introduces Online Medication Price Comparisons

PayPal’s Grand Plans: Savings Accounts and Check Cashing

Walmart Takes On Amazon With MeMD Telehealth Acquisition

Uber Unveils New “Go Anywhere, Get Anything” Services

Starbucks Targets 45 Million Loyalty Members by Mid-2020s

Yeti Unveils AR Shopping Experience

Walmart’s Future of Fulfillment is Built Around Walmart+

Pinterest, Shopify Expand Partnership Worldwide

Apple Expands Financial Ecosystem with Apple Card Family Plan

Amazon’s Hair Salon is a New Take on Retail Technology Labs

Venmo Users Can Now Buy and Sell Cryptocurrency

Goldman Invests in Digital Challenger Bank Starling

Frank and Oak Scales Up E-Commerce and Fulfillment

Spotlight

Professional Sports Innovation: Inside MLSE’s Digital Arena

Walmart Files Fintech Patent: Hazel by Walmart

Verizon Launches Bluejeans-Powered Telehealth Platform

Best Buy Embraces Retail Subscription Model with Beta

Facebook Confirms Test of QR Code Payments

Walgreens Adds Banking to its Financial Services

eBay Integrates Automatic Scan Listing for Collectibles

Whole Foods Launches AR Cosmetics Try-On Tool

Sam’s Club Unveils Interactive Digital Shopping Experience

Facebook’s E-Comm Push Pays Off With One Million Active Shops

Spotlight

Chipotle’s Greatest Digital Tool is its Rewards Program

Nordstrom Launches Livestream Shopping Channel

Walmart Doubles Down on Social Selling, TikTok

Snap Acquires Fit Analytics to Enhance E-Commerce Integration

Starbucks Offers Free Accessibility App for Visually-Impaired Customers

BMO Introduces Automated Digital Enrolment

HSBC Taps Google Cloud AI to Optimize Customer Service

Amazon’s Vision of “T-Commerce” Through Prime Video

Adidas ‘Own the Game’ Strategy Hinges on Digital Engagement

Transformers

Business Payments Innovation Essential to Pandemic Recovery

Spotlight

Afterpay’s Journey Beyond Buy Now, Pay Later

Twitter Tests E-Commerce-Embedded Tweets

Target Outlines $4 Billion Investment Roadmap

Fabletics Releases At-Home Digital Fitness App

Etsy Grows 111% in 2020, Outlines E-Commerce Future

Walmart Finds Early Success With Shoppable Cooking Videos

Canada Life Introduces Online Health Coaching for Members

L’Oreal Brings AR Try-On to Essie Nail Polish

Spotlight

Nike’s Digital Ecosystem Paved the Way for D2C Transformation

Amazon Crowdsources Retail Innovation With Build It

American Express Launches Digital Receipt Transparency Tool

Goldman Sachs Launches Robo-Advising Through Marcus Invest

Perfect Corp Launches Virtual AR Try-On for Glasses

Ikea Moves Into Consumer Banking With Ikano Investment

Nissan Unveils Details of Online Platform Nissan@Home

Barclays Adds Itemized Transactions to Mobile App

PayPal Passes 375 Million Users, Outlines “Super App” Future

CIBC Launches New Spending Insight Tool

The Bay Set to Launch Third-Party Marketplace This Year

TD Bank Merges Units to Form New Commercial Bank

RBC Experiments with Buy Now, Pay Later Tool PayPlan

BuyBuy Baby Launches Virtual Nursery Design Tools

Gibson’s New App Features AR and Real-Time Feedback

Pinterest Expands Augmented Reality Try-On Tool to Eyeshadow

Goldman’s Future for Marcus Includes Wealth Management

Transformers

This is How Best Buy is Bringing Experiential Retail Online

Kroger Pilots Smart “Scan and Go” Grocery Shopping Carts

Hudson Licenses Amazon’s Just Walk Out Cashierless Technology

HSBC Introduces Cash Flow Forecasting Tool

IKEA’s App Updates Highlight Personalization, Loyalty

Goldman Taps Marqeta to Launch Marcus Checking Accounts

Salesforce Debuts a DIY Loyalty Platform

Walmart Pilots Smart Cooler Grocery Delivery

Walmart Enters Fintech Space With New Ribbit Partnership

Mastercard is Turning Every Phone Into a POS Terminal

Weight Watchers Joins Digital Fitness Space with D360 Launch

NYC Finishes Rollout of Contactless Subway Fare System

Spotlight

Walmart Canada Puts Customer Experience at Center Stage

The Future of QSR Chains: Order Ahead, Loyalty, and Contactless

Canadian Banks Answer 2020 with Digital Innovation

L’Oreal, Walmart and More Brought AR into Focus in 2020

D2C Surged Forward in 2020 Led by Nike, Lululemon, and Chewy

Social Commerce Brought Retail Right to Shoppers in 2020